Billion Chevrolet Buick GMC of Iowa City

Excellent amazing service I would definitely recommend going to Billions it was the best experience in buying a car I have ever had! Ask for Corey or Skip they were great and g I would definitely recommend going to Billions it was the best experience in buying a car I have ever had! Ask for Corey or Skip they were great and got me exactly what I wanted! More

The dealership did very good for a timely service!! The dealership did great on the service today! Great place!! The service department was friendly, courteous, and very professional and helpful! I woul The dealership did great on the service today! Great place!! The service department was friendly, courteous, and very professional and helpful! I would recommend this dealership to all my friends and family More

Service Department Needs to Not Give Up so easily The truck has the High Country Dessert package with the three-piece removable tonneau cover. The first time it snowed we actually had snow inside the The truck has the High Country Dessert package with the three-piece removable tonneau cover. The first time it snowed we actually had snow inside the bed. We asked the service center to address it. They actually called Chevy and had someone there tell them that the truck bed was never meant to be be water-resistant, water proof or watertight. We weren't asking for those things. We were asking that it not be so ill-fitted that snow accumulates in the bed. They deliberately chose to misunderstand in order to try and make us seem unreasonable. They also seemed to have a real problem that we bought the truck from Pat McGrath rather than Billion. Their attitude was that it was McGrath's problem not theirs. We had used Billion for years with our Avalanche and it truly never occurred to us that they would take that attitude toward our new truck. The truly scary part is that when we filed a complaint with Chevy directly they took the same attitude as the first Billion service person. We also had a ridiculous Chevy Senior Adviser say that we shouldn't expect a truck with the high country dessert package to be able to keep the water out since it was meant for the dessert - really. Of course, they don't have a recording of the call (imagine that) and choose to call us - the customer - a liar. If any of them had actually bothered to exercise their brains instead of giving up, they would have figured out that it is the tailgate assist that is the problem and not the cover itself. If you close the gate like you would a normal one, the truck bed stays as dry as the Avalanche I had previously. Water only got in it when I drove through heavy rain or several inches of snow melted quickly off the cover. My guess is that if they had worked with the tailgate assist they could have got it to meet that perfectly reasonable expectation. None of this miserable experience was necessary. My father is rolling over in his grave, but next time I am going to look at a Ford. More

Quick and easy We inquired about a specific vehicle. Jeremy had it ready for us when we got there. We drove it, talked about service items, and quickly agreed on a We inquired about a specific vehicle. Jeremy had it ready for us when we got there. We drove it, talked about service items, and quickly agreed on a very fair price. More

Very accommodating! We were kind of in a bind with our situation and worried about the choices we were faced with. We feel the staff at Billion were very helpful, gave us We were kind of in a bind with our situation and worried about the choices we were faced with. We feel the staff at Billion were very helpful, gave us excellent service, and we were on our way feeling very satisfied with our purchase. Special thank you to our sales rep Tyler! More

Great service department! Always good service for my appointments, love the online reservations.. however don’t understand why when I sign up for a certain service online it do Always good service for my appointments, love the online reservations.. however don’t understand why when I sign up for a certain service online it doesn’t translate to the actual service appointment? Guess I have to print out what I sign up for? Seems counterintuitive.. the web recommended a 90,000 service package, which I added to my cart.. but they had no record of that when I showed up today.. ugh! More

Best dealer I've dealt with several car dealers but Billion is by far the best. They are courteous, treat me like I'm intelligent and knife what I want, and do I've dealt with several car dealers but Billion is by far the best. They are courteous, treat me like I'm intelligent and knife what I want, and do their best to meet my needs and my budget. Other dealers always try to increase how much I spend, Billion doesn't. They also have the best service department I've used. More

Great people to work with. Great buying experience as always. Easy to work with an it didnt take long to make a deal. We are very pleased with are purchase an will be back in th Great buying experience as always. Easy to work with an it didnt take long to make a deal. We are very pleased with are purchase an will be back in the future. More

Pretty easy car purchase Everyone was very helpful and friendly. They worked with me on making sure I got the car I wanted at a price that worked for me! Hugo was very nice an Everyone was very helpful and friendly. They worked with me on making sure I got the car I wanted at a price that worked for me! Hugo was very nice and not pushy at all. More

No pressure. Got a car my daughter could afford and within h Exceptional service. No pressure. Helpful in answering questions. Friendly. Very knowledgeable. Took time to answer questions and if didn’t know the Exceptional service. No pressure. Helpful in answering questions. Friendly. Very knowledgeable. Took time to answer questions and if didn’t know the answer, took time to find the answer. More