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Billingsley Ford of Lawton
Lawton, OK
102 Reviews
Billingsley Ford of Lawton Ft. Sill is the TRUCK AUTHORITY. We provide a large inventory of new Ford and Lincoln vehicles as well as many late-model preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 102 reviews
July 23, 2012
The billngsley body shop refused to fix both our vehicles that were in their shop for 7 weeks. The body shop would call ( 3 times ) informing us that our vehicles were ready and each time when arriving we that were in their shop for 7 weeks. The body shop would call ( 3 times ) informing us that our vehicles were ready and each time when arriving we would find the same dents , paint over spray areas , and the paint colors were two toned. After the third time the Billingsley body shop and the Billingsley dealership owner had decided to kick our vehicles out of their shop and informed us we need to take up the problems with our insurance company. The body shop manager stated that he did not want his body techs to work on this vehicle a fourth time because it would bring the moral of his employees down. It sounds like the customer needs to worry about the moral and accept what ever quality of work that is given. We currently have two tone paint as I mentioned and when driving one of the vehicles of the lot the rear passenger door is loose and rattles. I returned to body shop which was already closed and drove up to the sales department to show them. Once we got home we found an arrow that was painted on the expedition to show the body shop techs where to fix. I have since contacted my insurance company and they will be sending out an inspector to examine the work performed by Billingsley ford body shop. More
by rs.dvll
Employees Worked With
Body shop personnel and owner of dealership
February 02, 2012
Charles does a great job at getting you the best price. I tried to buy a truck and he did his best to make the deal work. The truck was not a good fit but I will always call Charles first to buy a new for I tried to buy a truck and he did his best to make the deal work. The truck was not a good fit but I will always call Charles first to buy a new ford. More
by Shotgun
Employees Worked With
Charles Hanza
