Bill Wright Toyota

Had my appointment with Erik Leon, but he was busy so Steve Mendez ended up assisting me. Was told I would receive a call once vehicle was ready. After 2 hrs asked one of the reps for help and he said he Steve Mendez ended up assisting me. Was told I would receive a call once vehicle was ready. After 2 hrs asked one of the reps for help and he said he would be right with me. He disappeared. Approached the cashier to ask for a status since I was the last customer. Turns out my vehicle was done hours ago but Erik (or Steve?) just went home without calling me. Terrible experience. I understand mistakes happen but clearly no one cared enough to follow up with me. I'll be taking all of my future business elsewhere. More

buying a car We were met by a very friendly and professional salesperson (Cergio Garcia) . It was a very pleasant Experience, no hard selling but very informative We were met by a very friendly and professional salesperson (Cergio Garcia) . It was a very pleasant Experience, no hard selling but very informative on what cars they were offering. We would definitely recommend this dealership to anyone wanting to buy a new or used car. More

Great customer service, made our car shopping experience seem not so complicated and worked to meet our family budget requirements to get the car we wanted. seem not so complicated and worked to meet our family budget requirements to get the car we wanted. More

No pressure, kept in touch, no bait and switch, great Internet Sales team. AJ was respectful and knew his product, ie, my new car!! Pricing within local expectations without greedy mark up. Internet Sales team. AJ was respectful and knew his product, ie, my new car!! Pricing within local expectations without greedy mark up. More

I had an amazing car buying experience.Chad Galicia, I had an amazing car buying experience. Chad Galicia, Steven Alva and Cergio, provided excellent hassle free service. Definitely will be recommendin I had an amazing car buying experience. Chad Galicia, Steven Alva and Cergio, provided excellent hassle free service. Definitely will be recommending my friends and family! More

I’ve taken my RAV4 since it was new for a Bluetooth issue and they conveniently can’t replicate the issue I’m having. Yet, when I’m making my appointment the service person has trouble hearing me. and they conveniently can’t replicate the issue I’m having. Yet, when I’m making my appointment the service person has trouble hearing me. More

This place will take advantage of people that don't know about cars for a profit. I went in for service, they told me I had a nail in my tire and it was "damaged beyond repair" to patch it, even told me the about cars for a profit. I went in for service, they told me I had a nail in my tire and it was "damaged beyond repair" to patch it, even told me the sidewall was punctured. It wasn't. They also didnt even put the tire damage in the invoice, I had to have the rewrite it. What car service business doesn't document everything??? Absolutely unbelievable. I was charged $131 for something I didn't even need. I took the punctured tire to Barbara Honda and they said they could've patched it for me instead of making me buy a new tire. The service center is a scam. I already bought a year of oil changes, that's the only thing I will ever go there for. Such horrible people, not a trustworthy place. More

Came in before 5 p.m. for oil change. Service was very quick and car was also washed. Very pleased with service and service attendant. Happy Holidays! MaryAnn Chavez quick and car was also washed. Very pleased with service and service attendant. Happy Holidays! MaryAnn Chavez More

I've been taking my car to Bill Wright for 12 years and the service department is fantastic. Ino and Joey are excellent service advisors the service department is fantastic. Ino and Joey are excellent service advisors More

Great service by all employees. Oil change was fast and got my car back washed and ready to be picked up . Thanks toyota. I will always be a customer got my car back washed and ready to be picked up . Thanks toyota. I will always be a customer More