
Bill Wright Toyota
Bakersfield, CA
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1,166 Reviews of Bill Wright Toyota
All the staff are professional , and their premises are very clean... I was very comfortable waiting on the waiting area.... all starts with the person that greet me... to all the staff at the end.... tha very clean... I was very comfortable waiting on the waiting area.... all starts with the person that greet me... to all the staff at the end.... thank you....! More
Made me buy a car without test driving it. After I left the dealership, I noticed a lot of flaws and problems with it that wasn't mentioned prior buying it. Even didn't let me use the restroom because they the dealership, I noticed a lot of flaws and problems with it that wasn't mentioned prior buying it. Even didn't let me use the restroom because they assumed I was going to walk out. Worst dealership I've been to. They say they do everything right, but not this time. I know Management will ignore my review, but I will continue writing reviews all over social media. More
Service dept staff were friendly and professional. Vehicle service plan was offered but not pushed, and all questions about it were answered fully. Offices and waiting areas were clean and had ample s Vehicle service plan was offered but not pushed, and all questions about it were answered fully. Offices and waiting areas were clean and had ample space for proper distancing. More
Great customer service! People are professional, friendly, and thorough. My experience with Bill Wright has always been a good one. They even honored my service contract, even though it was close, h friendly, and thorough. My experience with Bill Wright has always been a good one. They even honored my service contract, even though it was close, had technically expired. What an honest and customer-centric thing to do! More
Had an appt and more than an hour and a half later, nothing. I so happen to look up and saw my car passing by and when i went to ask they told me it wasn't ready but it was. My Service Agent was nowher nothing. I so happen to look up and saw my car passing by and when i went to ask they told me it wasn't ready but it was. My Service Agent was nowhere to be found. So dissapointed. More
This is an awesome place to take your car for a service or for any other matters. I’m super grateful with Jonathan he is the person that always help me. or for any other matters. I’m super grateful with Jonathan he is the person that always help me. More
Very nice and good serviced,well entertained to the customers,I will highly recommend this dealer to others,very good customer service,I am very satisfied. customers,I will highly recommend this dealer to others,very good customer service,I am very satisfied. More
Great service! Has an issue with Jiffy Lube had to take my car to Toyota and they completely took care of all of it. They saved me from a nightmare . my car to Toyota and they completely took care of all of it. They saved me from a nightmare . More
I think taking my 2015 Toyota Cambry SE it was a bad idea I have a airbag light on for almost a month they want to charge me almost $1000 dollars to replace it. And for them just to take my car in the back I have a airbag light on for almost a month they want to charge me almost $1000 dollars to replace it. And for them just to take my car in the back for only 30 minutes and charge me $145 I think that was a still. And then the person that help me not listen to me and just moving the head bad customer service. I will never and tell everyone that I know not to buy any Toyota cars. More