
Bill Wright Toyota
Bakersfield, CA
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1,168 Reviews of Bill Wright Toyota
Service is always amazing. The waiting area is so nice and comfortable. Communication is great, they explain everything in detail. Thank you Toyota for a great experience again The waiting area is so nice and comfortable. Communication is great, they explain everything in detail. Thank you Toyota for a great experience again. More
Awesome dealership, from sales to finance to service. The General Manager Shane really does a great job ensuring your experience is a positive one. It's rare to find such integrity nowadays. The fact tha The General Manager Shane really does a great job ensuring your experience is a positive one. It's rare to find such integrity nowadays. The fact that ten of my family and friends have recently purchased cars here is proof that they've continued to maintain our trust. When you're ready to buy, ask for AJ. When you go to sign, ask for Eddie. And when you bring your new Toyota in for service, ask for Dustin or Erik. Like everyone I know, you won't regret it. More
Left my 2020 Avalon with distortion in the rear window to be fixed. Was told that the distortion was not considered a defect??? I guess it was designed that way??? Am very disappointed with that response. Wi be fixed. Was told that the distortion was not considered a defect??? I guess it was designed that way??? Am very disappointed with that response. Will pursue this problem further with Toyota. If no satisfaction will contact highway safety agencies. I otherwise love the car. This is so unlike Toyota More
Typically a solid dealership. I've bought 3 vehicles from here. Always treated me well. My son dropped the car off for routine maintenance. No donuts. 5000 mile checkup, and I've bought 3 vehicles from here. Always treated me well. My son dropped the car off for routine maintenance. No donuts. 5000 mile checkup, and they didn't change the oil? But you made sure the floor mats were in correctly... Bravo. More
Customer service is great but there were a few things I wasn’t satisfied with. I was told my car would be washed and was not. Also when I picked up my vehicle my hood was not properly closed which was a co wasn’t satisfied with. I was told my car would be washed and was not. Also when I picked up my vehicle my hood was not properly closed which was a concern because I had to check to ensure that they closes all my caps. Lastly, they left a note regarding my floor mates stating that the driver side was not in compliance with Toyota guidelines, but the mats in my vehicle are from Toyota and came with it when I purchased it. So it was just confusing as to what the inspector is referring too. More