Bill Wright Toyota

Jesus Rodriguez is very professional, very detailed in all the information. I would definitely work with him again in the future all the information. I would definitely work with him again in the future More

Mario did a good job as a sales representative and very helpful explaining any questions we have. Thank you Mario. helpful explaining any questions we have. Thank you Mario. More

Had an appointment at 9:15, talked to writer at 11:30 still not on the rack. 5 hours later left with nothing done, except paying you 150 dollars. Not happy with you still not on the rack. 5 hours later left with nothing done, except paying you 150 dollars. Not happy with you More

Prompt friendly service. Bridgette Felgenhauer was very courteous and helpful with a problem we had with the extended warranty. Bridgette Felgenhauer was very courteous and helpful with a problem we had with the extended warranty. More

Feedback on my recent service experience: My service manager was very friendly and welcoming. I received a call when my vehicle was ready, and the service department checked many items on my vehicle (b manager was very friendly and welcoming. I received a call when my vehicle was ready, and the service department checked many items on my vehicle (brakes, tires, etc.). Overall, my experience there was very good, however I have two suggestions for improvement: 1. We had to wait about 10-15 minutes to talk to a Service Advisor, despite the fact that the Service Department was not busy at that time. In fact, we may have been the only customers there. 2. My vehicle (2007 Tundra) had greasy hand prints on the chrome grill when I picked it up. Not really a big deal, but it would be pretty easy for someone at Bill Wright to give it a quick wipe down which would make a better impression on your customers. These are both minor issues, and my overall experience was good. More

They were able to fix the vibration in the brakes which has been the issue for a long time has been the issue for a long time More

I’ve been very pleased with Bill Wright’s service department. Jose’ always updates me on the maintenance progress whether positive or negative and my options. The surrounding area in the Bakersfiel department. Jose’ always updates me on the maintenance progress whether positive or negative and my options. The surrounding area in the Bakersfield Service Center is environmentally friendly with comfort, snack bar service, and a polite and courteous staff. I’ve been having my Prius service done there for 10 years. More

The customer service was excellent. The person that helped me was very good also. Thanks The person that helped me was very good also. Thanks More

At a time when the economy is in peril, inflation is at an all time high and gas prices are through the roof. It’s feels great to know I can trust somebody like Medka at Bill Wright Toyota to not only keep an all time high and gas prices are through the roof. It’s feels great to know I can trust somebody like Medka at Bill Wright Toyota to not only keep me on the road but make the correct decisions needed for my family and I. Medka’s customer service is second to none, it’s his continued dedication and professionalism that keeps my family, my uncles, my cousins, my in-laws and my co-workers returning to Bill Wright Toyota. Bad news for all you other dealerships, I compare all other service departments to Medka’s service standards and I don’t see myself leaving Toyota anytime soon. Keep up the great work Medka! More