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Bill Walsh Toyota

Ottawa, IL

4.9
109 Reviews
Discover premier service at Bill Walsh Toyota, proud recipient of the Apex Top Volume Dealer Award. Explore our extensive selection of new and used cars. Exclusive deals await. We are dedicated to your satisfaction.
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4000 N. Columbus Street

Ottawa, IL

61350

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Showing 109 reviews

August 21, 2024

Hi, I recently was looking to purchase a newer Toyota car. My 2007 Corolla was still running very good, but I was wanting to make a two vehicle trade due to parking issues and wanting a newer car. I foun More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Oroczo
Aug 26, 2024 -

Bill Walsh Toyota responded

Hi Steve, Thank you for taking the time to share your positive experience with us. We're so glad to hear that Jake was able to help you find the perfect car. It's great to know that our team was able to provide you with the exceptional service you deserve. We appreciate your recommendation of Jake and our dealership. We strive to make every customer's experience a memorable one. Thanks again for choosing Bill Walsh Toyota!

August 21, 2024

Hello! I went in for a tire rotation & oil change earlier this month on my 2020 Corolla, all is well when I go in. I figured while I was there I could get More

by Shay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Walsh Toyota responded

Great experience! It's always nice to hear about positive interactions with dealerships. Jake's approach sounds refreshing – taking the time to understand your needs and not pressuring you into a sale. Congratulations on your new 2023 Camry!

June 21, 2024

I had a great experience, Kimberly was very helpful and helped get me on my way quickly. More

by Breathebeadstudio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Bill Walsh Toyota responded

Hi Breathebeadstudio, So glad to hear you had a great experience at Bill Walsh Toyota! We appreciate you taking the time to leave a review, and a big thanks to Kimberly for her helpfulness in getting you on your way quickly. We value efficient and friendly service, so it's fantastic to know she delivered! Thanks again for choosing Bill Walsh Toyota. Sincerely, The Bill Walsh Toyota Team

June 19, 2024

The staff was friendly and helpful. They got us what we needed and they did it fast. They met all of our expectations and went above and beyond. More

by TamaraN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Booker
Jul 22, 2024 -

Bill Walsh Toyota responded

Dear TamaraN19, Wow, thank you for the fantastic review! We aim to exceed expectations at Bill Walsh Toyota, so it's truly rewarding to hear the staff went above and beyond for you. We're glad they were friendly, helpful, and got you what you needed quickly! Thanks again for choosing Bill Walsh Toyota. Sincerely, The Bill Walsh Toyota Team

June 01, 2024

Was pleasantly surprised to find no games, easy and prompt communication, and a pleasant sales staff. More

by hahn.jared
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Groesbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear about your positive experience! It sounds like the team really nailed it with their attentive communication and friendly approach. It's not every day you encounter such seamless interactions when dealing with sales.

May 27, 2024

They are very genuine people and do a good job. We bought a grand highlander hybrid max platinum from them. They do clean business and do not play games with buyers. I am saying this after talking More

by Adwaita S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serno
May 28, 2024 -

Bill Walsh Toyota responded

It's wonderful to hear about your positive experience with Bill Walsh Toyota and their team! Buying a car can sometimes be a daunting process, but it sounds like Curtis and Mike made it seamless for you. Kimberly's dedication to ensuring you were comfortable with your purchase and her willingness to answer all your questions speaks volumes about the level of customer service they provide. It's great to know that you found a dealership that operates with honesty and transparency, especially after exploring other options. Thank you for sharing your experience, and we're thrilled to hear that you'd recommend Bill Walsh Toyota to others.

May 25, 2024

I've purchased multiple vehicles from Bill Walsh Toyota and it is always a great experience. Everyone that works there is a solid person. They stand by their vehicles and are always fair. I enjoy working w More

by Kevin R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear about your positive experiences at Bill Walsh Toyota! It sounds like their team really goes above and beyond to ensure customer satisfaction. It's especially wonderful to hear that you've found reliable and trustworthy individuals like Dave, Amanda, and Jake to work with. Building strong relationships with customers is crucial, and it seems like they excel in that aspect.

April 22, 2024

Literally the worst dealership I've ever encountered. They are either the most dishonest or the most incompetent service department anywhere. I brought my brand new Toyota vehicle in for warranty repai More

by NOT a Bill Walsh Customer Anymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
March 24, 2024

Very professional, friendly, and energetic staff. Helped me buying my first car from a dealership and made the experience very good. More

by philip.flies.with.eagles.12.pr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bill Walsh Toyota responded

Thank you so much for sharing your experience with us! We're thrilled to hear that our staff provided you with professional, friendly, and energetic service during your first car-buying experience at our dealership. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you in finding the perfect car.

March 15, 2024

Jake was so easy to work with! He was knowledgeable, kind and completely respectful of our time. We didn't really have any intention of buying that day, but felt very confident in More

by myasoph11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in the finance department is top notch
Mar 15, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear about your positive experience with Jake! It's not always easy to find someone who is not only knowledgeable but also kind and respectful of your time. Jake's ability to provide valuable information and guidance without pressure speaks volumes about his professionalism and customer-centric approach. Referring people to Jake is a testament to the trust and satisfaction you've gained from working with him, and I'm sure others will benefit from his excellent service as well.

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