Bill Walsh Honda

Oil change. Made my appointment online. Everything went smoothly in a timely manner. Everyone was kind and friendly. The waiting area was clean and comfortable. C Made my appointment online. Everything went smoothly in a timely manner. Everyone was kind and friendly. The waiting area was clean and comfortable. Complimentary coffee and water. More

Honda Civic maintenance Dana is always professional, helpful, and pleasant to deal with while getting my car looked/worked on. She communicates frequently and is fantastic at Dana is always professional, helpful, and pleasant to deal with while getting my car looked/worked on. She communicates frequently and is fantastic at her job. More

Easy and efficient Everything was completed quickly and I was kept informed. Everyone was very friendly and helpful! Will come back again. I bought my car here and al Everything was completed quickly and I was kept informed. Everyone was very friendly and helpful! Will come back again. I bought my car here and always get service at Bill Walsh Honda! More

Honda Civic repairs Excellent service department, had a computer issue and they got me in the same day. The repairs were done quickly, and explained everything very thoro Excellent service department, had a computer issue and they got me in the same day. The repairs were done quickly, and explained everything very thoroughly. Very friendly staff. More

Since 1997 maybe earlier It has been a long time since I started bringing my Hondas to Bill Walsh Honda Service Department. Everyone in Service is helpful and knowledgeable. It has been a long time since I started bringing my Hondas to Bill Walsh Honda Service Department. Everyone in Service is helpful and knowledgeable. Thank you ALL for years of trusting that I will get the best care for my Hondas. Peace More

Best dealership experience I’ve had yet. Chris Stewart has provided me with nothing but the best service, he has always been exceptionally good about getting back to me and is always availabl Chris Stewart has provided me with nothing but the best service, he has always been exceptionally good about getting back to me and is always available for questions. The finance manager Al has always made things as easy as possible, he handles himself professionally and extremely knowledgeable when it comes to taking care of financing. I can not recommend this dealership enough when it comes to buying a vehicle. More

Great service! I will always recommend Absolutely great service from the moment we walked in there! I didn’t have a lot of credit built up, and yet Al still worked with me and provided me w Absolutely great service from the moment we walked in there! I didn’t have a lot of credit built up, and yet Al still worked with me and provided me with great information and helped me get my new car! Tracy was amazing from the get go! She really knows her stuff! More

UNETHICAL BEWARE! This dealership and their employees think nothing of taking advantage of elderly people and those that are cognitively impaired. They coaxed m BEWARE! This dealership and their employees think nothing of taking advantage of elderly people and those that are cognitively impaired. They coaxed my 80 yr old father with dementia and terminal cancer to trade in his 2014 paid-off Chrysler town and country for a 2012 Honda Accord with a 6yr bumper-to-bumper extended warranty including the tires and paint (the whole ball of wax) My father has trouble signing his own name and has trouble remembering simple things like his address and phone number. Yet when I called the dealership to question the salesman about the legality and lack of ethics surrounding the sale, he simply said “he stopped in a few weeks prior said he was going into the hospital and IF he got out he would stop by again, to me that is someone that is cognizant of his actions...”. I further asked him how he was able to look at himself in the mirror and told him he was the lowest form of life. He told me to talk to the owner if I was unhappy with the sale and service. Needless to say, I have left numerous phone and email messages for Mr. Bill Walsh regarding the situation with no attempt on his part to even get back to me with even a generic response. I have also looked into reporting this to various network television investigative reporting programs to look into this and potentially other acts of abuse of this sort by Bill Walsh Honda Dealership in Ottawa Illinois More

Stress free car buying experience Christopher Stewart was great and understood my concerns and wants. He thoroughly explained the CRV's features helping me understand how to use them f Christopher Stewart was great and understood my concerns and wants. He thoroughly explained the CRV's features helping me understand how to use them for my particular needs. I felt no pressure to buy and that's a good thing. After the sale he continued to go very far out of his way to be helpful. I'm so thankful he was my salesman. Al did the financing part and he too was great to deal with. Again no pressure, very helpful and fast. He respected my time constraints. I was in and out in 2 hours! More

Excellent service Timely and helpful service utilize this dealer always and never have any issues. The facility is very clean. The car was washed after the service. Timely and helpful service utilize this dealer always and never have any issues. The facility is very clean. The car was washed after the service. More