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Bill Walsh Honda

Ottawa, IL

4.5
88 Reviews
Discover excellence at Bill Walsh Honda, recipient of the Dealer Apex Customer Satisfaction Award in LaSalle County for a decade. Explore our premium selection of new and used cars, backed by unparalleled service. Stay updated with exclusive offers. Your satisfaction is our mission.
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4001 Columbus St

Ottawa, IL

61350

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Showing 88 reviews

September 17, 2024

I asked him to only run my credit through my bank. I was given some excuse that they can only run through local banks. I said fine but I only want my credit ran 1x then. He agreed. The next thing you More

by Jenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Jesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shayce Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

My sales person Chris Stewart was a 10/10 he made the purchase and trade so easy. I feel I was treated very fairly. I am a late model so technology isn’t my strong suit. Chris gave me Direction from More

by Late Model
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie Myre, Skee Hartmann
Aug 09, 2024 -

Bill Walsh Honda responded

Thank you for the kind words and we 100% agree that Chris is a 10 out of 10. If you need anything at all please let us know.

July 10, 2024

Chris was excellent to deal with and very knowledgeable. Look forward to working with him for all my future automobile needs. More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ted responded

Great Dealership to work with!

Jul 16, 2024 -

Bill Walsh Honda responded

Dear Ted, Thank you so much for taking the time to leave a review! We truly appreciate your business and are thrilled to hear that Chris provided such an excellent experience. His knowledge and dedication are valuable assets to our team, and we're glad he could assist you with your automobile needs. We look forward to working with you again in the future! Sincerely, Chris Jesse, General Manager

March 28, 2024

Great experience with this dealership. They were not pushy or overbearing. I was all ready for hard negotiations, but that wasn’t necessary. They gave me a great price and didn’t try to pu More

by Jswinn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skee Hartmann
Mar 29, 2024 -

Bill Walsh Honda responded

Thank you immensely for sharing your exceptional experience with our dealership. We couldn't be happier to hear that your time with us was characterized by a lack of pressure and a fair, transparent process. We're thrilled that Chris Stewart provided you with outstanding service. Your kind words about Chris reinforce our commitment to delivering exceptional customer experiences, and we'll be sure to commend him for his efforts. As a first-time Honda buyer, we're excited to welcome you to the Honda family! It's our mission to ensure that each customer leaves satisfied and eager to return, and we're honored that you've expressed your intention to choose us for your future automotive needs.

March 20, 2024

Chris worked closely with my daughter and I to help find the perfect car at the perfect price! So thankful for Chris’ communication and hard work! More

by Pamelalschneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Bill Walsh Honda responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Chris was able to assist you and your daughter in finding the perfect car at the perfect price. At Bill Walsh Honda, we strive to provide exceptional service, and it's gratifying to know that Chris's dedication to communication and hard work made your car-buying journey a positive one.

March 19, 2024

Chris has always been one to listen to our wants and needs in a vehicle and worked diligently to match us with the perfect fit. Whether it be a change in the “family” vehicle or adding an additional one More

by maschneids19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Bill Walsh Honda responded

Thank you so much for your kind words! We truly appreciate your continued trust in us, especially when it comes to such important decisions like finding the right vehicle for your family. It's wonderful to hear that Chris has consistently gone above and beyond to ensure that you find the perfect fit for your changing needs.

March 19, 2024

Very friendly atmosphere. Chris worked with me to ensure I got the best car, in my price range, for me. Chris was professional, kind and very attentive to my needs and wants i More

by lauren chasteen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Bill Walsh Honda responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our atmosphere friendly and that Chris was able to assist you in finding the perfect car within your price range. Your satisfaction is our priority, and we're thrilled that Chris was able to understand your needs and wants in a car, ensuring that you found the best fit for you.

January 18, 2024

Chris did a fantastic job. He is very knowledgeable and great to work with. Looking for a car see him. More

by Mryroling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bill Walsh Honda responded

Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience working with Chris. It's fantastic to know that his expertise and demeanor made your car-buying process enjoyable and seamless.

December 16, 2023

Brought in Honda Ridgeline for recall. Max told us vehicle passed punch test and is ordering the part to install to support the gas tank. Parts came in and we worked with Aaron who told More

by Ridgelinecorrosion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron and Max in service department
Feb 09, 2024 -

Bill Walsh Honda responded

This is being handled by America Honda

Feb 09, 2024 -

Ridgelinecorrosion responded

Thankfully Honda corporate is sending us to a different dealer to complete our recall work. Bill Walsh was unresponsive and refused to communicate.

January 26, 2023

Stay away from the service department. Very dishonest and try and take advantage of you. Was told to bring it it as it would be covered under warranty then they tried to charge $500 for a More

by chicagoseller99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2
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