
Bill Walsh Ford Kia
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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BEWARE! Awful, unethical dealer. I had a terrible experience. I ordered a specialty vehicle through them, waited several months, called them every 4 weeks Awful, unethical dealer. I had a terrible experience. I ordered a specialty vehicle through them, waited several months, called them every 4 weeks to confirm my interest in the car, and was repeatedly told "not to worry, no deposit and no paperwork is necessary, as soon as we get the allocation the car is yours." After approximately 6 months, when they finally received the allocation they decided to sell it to someone else because they were local and I was an out of market customer. They never called me to let me know and it wasn't until I called them once again to inquire about the status that they informed me what they had done. The worst thing is, they (Mark Buehl, Sales Manager) didn't even apologize after what happened and what they did to me. Completely wasted months of my time and I missed out on other, similar vehicles I would have purchased. I was so frustrated and mad, I could have screamed. BAD DEALER with UNETHCIAL staff. DO NOT do business here! More
My recent experience at Bill Walsh Ford Service was exceptional. Jamie was able to get my vehicle in quickly, He was able to schedule in all of the work my Ford Fusion needed in one day. He was profes exceptional. Jamie was able to get my vehicle in quickly, He was able to schedule in all of the work my Ford Fusion needed in one day. He was professional, courteous and patient with my urgent situation. I have been a service customer for several years and highly recommend them. Wayne was my shuttle driver in the morning. He went above and beyond with a smile and great conversation. Corbin graciously picked me up to retrieve my car and was very professional and friendly as well. This is a service department you can trust. I am so happy with the service and care I received. Keep up the good work 🙂 Ann More
My salesman Tim Henson was super informative and professional. He made my car buying process a breeze. Tim helped me get into the car I set out for. This man is AMAZING!!! Thank YOU Tim YOU rock!! � professional. He made my car buying process a breeze. Tim helped me get into the car I set out for. This man is AMAZING!!! Thank YOU Tim YOU rock!! 🙂Thank you to all the staff at Bill Walsh Ford for making me feel like family. I love supporting local buisnesses that go above and beyond for you! I completely recommend Bill Walsh 100% More
please is well organized, clean and willing to help. I had an oil change and it was quick. Car wash was out of order, which sucked but still great service and thats what counts had an oil change and it was quick. Car wash was out of order, which sucked but still great service and thats what counts More
Always have great service from the dealership service department Brian is kind and courteous and walks you through your service. Brian has a good porter that’s polite and courteous as well they make a gr department Brian is kind and courteous and walks you through your service. Brian has a good porter that’s polite and courteous as well they make a great team! Thank you Bill Walsh Ford Lincoln Kia service and thank you Brian and Kenny! More
As always - courteous service! From the first phone call to The day I actually got my new tires put on. Excellent service would highly recommend call to The day I actually got my new tires put on. Excellent service would highly recommend More
Saved our lives! About an hour from home and on our way to Rochester MN we hit a massive metal object on a local road. Immediately resulted in an unrepairable flat tir About an hour from home and on our way to Rochester MN we hit a massive metal object on a local road. Immediately resulted in an unrepairable flat tire. Thank God this dealership was three minutes away from us. We limped into the dealership on a “donut” tire in a brand new Kia Telluride. These guys were very helpful, courteous and understood our need to get back on the road as soon as possible. They got a new tire on our vehicle, washed it, and wished us well. Cannot tell you how grateful we were! Thanks Bill Walsh Kia! We really appreciate your help! Sorry, I don’t remember the guy’s name who I worked with, but thanks! More
Jeremiah was VERY thorough and SUPER patient while teaching us “old people” all the fancy features on the Buick Encore.. A+...the Finance Manager even got us a 3yr-30,000 warranty thrown in...the wait teaching us “old people” all the fancy features on the Buick Encore.. A+...the Finance Manager even got us a 3yr-30,000 warranty thrown in...the wait was a bit long but that wasn’t their fault-it was Capital One...overall a wonderful sales experience More
Brian worked tirelessly to resolve a difficult issue. I appreciate his efforts and my car was fixed flawlessly and quickly once the vexing issue with Kia was resolved. Thank you. appreciate his efforts and my car was fixed flawlessly and quickly once the vexing issue with Kia was resolved. Thank you. More
Great service as always! Brian is the best! He always goes out of his way to keep my vehicle in good shape. An enjoyable day knowing that my truck is cared for by professionals! goes out of his way to keep my vehicle in good shape. An enjoyable day knowing that my truck is cared for by professionals! More