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Bill Walsh Chevrolet of Ottawa
Ottawa, IL
24 Reviews
Welcome to the All New Bill Walsh Chevrolet GMC Truck of Ottawa
We are thrilled to have you visit our website. Our experienced and dedicated sales and service teams are here to meet your automotive needs with exceptional service and product expertise.
Explore our online inventory to find your perfect vehicle, request additional details, schedule a test drive, or inquire about financing options-all from the comfort of your home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 24 reviews
February 06, 2013
I called for a used vehicle (Chevrolet Camaro Convertible). I am from Michigan and the only reason I drove to Illinois was because of the price and the specific color (Yellow) I wanted which I co Convertible). I am from Michigan and the only reason I drove to Illinois was because of the price and the specific color (Yellow) I wanted which I couldn't find in Michigan. Besides the price of the car, everything was very poor. I told him to give at least $50-100 off $28000 just for the gas to drive back and forth, but I was denied. Well, he told be he will give me a full gas tank. Now, he had a big advantage knowing I drove 300 miles all the way from Michigan and I wouldn't return without the car. He gave me 1/2 a tank and NO floor mat and the boot cover was missing. Very poor customer service and worst dealership I have ever dealt. More
by pra252
Employees Worked With
Todd
January 28, 2013
I called the Bill Walsh dealership about a used Cadillac for sale. I made them an offer that was 4% below the asking price. Jason went to the manager with the offer and his manager said that if I want the c for sale. I made them an offer that was 4% below the asking price. Jason went to the manager with the offer and his manager said that if I want the car I have to pay full price. Jason also told me that someone else had made an offer for the asking price so if I wanted the car I needed to give them the full price right now. I declined and within the next hour the price of the car on the website was raised by $1000.00. I guess that other offer was some phantom buyer. More
by TOMK61
Employees Worked With
Jason/ His manager
September 05, 2012
Called to ask about a vehicle, and maybe a possible sale. He was short with me, and I said I sent a email he says 'ok'. When I asked about the trucks condition he plainly said ' the trucks fine' I then asked He was short with me, and I said I sent a email he says 'ok'. When I asked about the trucks condition he plainly said ' the trucks fine' I then asked about dents, he said there's none, but I can see one on the bumper from the pictures, but he didnt tell me that.. I'm 4 hrs away and we couldn't work out a price over the phone so I could bring a check when I came, because I didn't want to drive back and fourth. Mr Lane kept asking me for my banks fax number so he could fax them a bill of sale. But would not tell me what all was going to be on the bill of sale, nor how much. I was very dispointed because I liked this truck a lot but I'm forced to go somewhere else now. I gave the rating I gave it becuase of this phone call. I don't think that the whole dealership is bad. Just though he was rude. More
by trent.10
Employees Worked With
Todd Lane
March 03, 2011
This is our 5 car purchased from Bill Walsh. We usually deal with Jim Patterson. Michael Zielke was outstanding and did a great job taking time with my husband and I along with our 3 children. I will conti deal with Jim Patterson. Michael Zielke was outstanding and did a great job taking time with my husband and I along with our 3 children. I will continue to refer business your way. We wouldn't purchase a car from anywhere else!! More
by hajdmm
Employees Worked With
Michael Zielke
