Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

Sort by
December 29, 2021

Communication was excellent and repairs were timely. Service team was friendly. Pick up process was easy. More

by cord.rolen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Swift
December 29, 2021

They are Awesome!!! Very Friendly and courteous. This was a very pleasant experience. I would recommend Bill Utter Ford to anyone needing service or buying a new Ford. More

by Jeff.woodlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Was very polite and stayed on task on the service rep. Double checked on previous services. More

by S.KISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton, Spanos
December 28, 2021

Quick and easy service and friendly staff. Good experience and didn’t try to upsell. More

by kescamilla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

I arrived almost on hour early for my appointment and my service rep was great! He got me in early, was very polite and courteous, and went over some options I had available. Very pleased with my experien More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 26, 2021

Prompt and courteous service. Clean waiting room with friendly staff. I called to schedule an appointment and was met by the attendant from the call when I arrived. More

by TIMSWORKN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle White
December 24, 2021

Courteous, great customer service. On time completion. Excellent waiting room. Exceeded my expectations. Thank you Bill Utter service department! More

by DPTHETFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos , Sharon Moreno
December 24, 2021

Bill Utter service center is the first Ford dealership where I felt they actually wanted to help me. I love it here! More

by Alexandertracee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
December 24, 2021

Colton helped me get my key fixed. Also took care of my car! Above beyond More

by whitneyfolabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
December 23, 2021

Its always a very easy process when I come in. Zero hassles. Tony King always is great. More

by BOTTLEDCOBRA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
...
83
...