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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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January 01, 2022

Tony got me checked in promptly and had my car serviced in one hour. He even replaced the windshield wiper blades when he noticed they were streaking. More

by DECJME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
December 31, 2021

Very informative paperwork regarding my vehicles’ condition (2016 F150). Brought my truck in for oil, pads, and a brake flush, but walked away with that plus coolant flush, filter, tire rotation, More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Rubio
December 31, 2021

They didn’t complete the service and broke a part on my vehicle that I found the next day. The service advisor the acted like he didn’t care. Never take a vehicle there. They can’t change the oil without c More

by ault08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Celis
December 31, 2021

hard problem to find, after two visit it was done. Don swift kept up with progress of repair and let me know. More

by FDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
December 31, 2021

Every oil change seems to turn into a myriad of things they want to add on to. More experienced service advisors aren’t around anymore. More

by bobseidl1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph
December 31, 2021

Tony King and the entire service department were very professional and Tony kept me apprised of the progress made on my car. We have had nothing but professional service from Bill Utter Ford. More

by CSEEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
December 30, 2021

Great service! Work was done quickly! Very friendly and efficient! Colton was great to work with! More

by Mattinglyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
December 30, 2021

Outstanding job/ Alex in service did a great job. Alex listened and addressed the issues, solved the problem More

by Count
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
December 30, 2021

Don Swift was very professional helps us out of bind quickly and we were able to get the truck back to work. We are going to start having all our work done here. More

by fleetservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
December 29, 2021

I’ve been a customer of Bill Utter Ford for the last five years and I wouldn’t go anywhere else. They are terrific with terrific staff More

by Heine Fiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
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