Bill Utter Ford - Service Center

Great service today. The Porter/Greeters were so prompt and friendly. My Service advisor Danny Morris was super helpful and professional. He even went beyond and installed a turn signal bulb for me. My tru and friendly. My Service advisor Danny Morris was super helpful and professional. He even went beyond and installed a turn signal bulb for me. My truck was serviced, washed and ready in very little time. Thank you Bill Utter Ford. Highly recommend them More

Very good response and did the recalls and service promptly. The service department is very professional. promptly. The service department is very professional. More

Don in service went above and beyond for us. He was always friendly, explained in detail all the problems that were found and gave us our options. This was our first time to use BUF, and it was an easy always friendly, explained in detail all the problems that were found and gave us our options. This was our first time to use BUF, and it was an easy and pleasant experience. More

great, will recommend anyday, ladies at the desk can smile a bit more! :) thank you. smile a bit more! :) thank you. More

I had such a great experience. Especially given the fact that I moved to this dealership and drove an additional 15 minutes to avoid bad service at another Ford dealership. They blew away my expectations! E that I moved to this dealership and drove an additional 15 minutes to avoid bad service at another Ford dealership. They blew away my expectations! Eddie I was so wonderful and helpful. I even really enjoyed the waiting lounge. It was easy to work with all the aminities. More

Went in with a nail in my tire and dealer hasn’t had tire for my car for over a year. Told me sorry and good luck. Found tire an hour away and started on my way to get tire replaced. Tire went flat 5 minutes for my car for over a year. Told me sorry and good luck. Found tire an hour away and started on my way to get tire replaced. Tire went flat 5 minutes later on most dangerous highway. Stuck on side of road for hour and a half. Dealership should have never sent me on such an unsafe trip. Dealership should have put my car on rack and take off tire for me to take where I needed to take it. Fail!! More

Eddie Church is the best! Always does the best he can to handle my fleet. handle my fleet. More

Great experience, delivered on time, service advisor Alex Celis did an excellent job taking care of my vehicle, he has a great Customer Service attitude, five stars for him 👍, Celis did an excellent job taking care of my vehicle, he has a great Customer Service attitude, five stars for him 👍, More

Excellent service and communication. I was in for an oil change and asked them to do a few other little tasks while my truck was in. They knocked everything out for me with no issues. change and asked them to do a few other little tasks while my truck was in. They knocked everything out for me with no issues. More

Good service, and they washed the exterior of the truck for me. The estimated time I was told for the oil change was right on the money for me. The estimated time I was told for the oil change was right on the money More