Bill Utter Ford - Service Center

Great!! Very Fast and Complete! Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a w Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a while due to the service department being busy. So I planned accordingly! I arrived pretty early and Eddie said that his team hasn't arrived yet, so I went to waiting room and started doing some work... after about 30 minutes (give or take 10 minutes) Eddie calls me and says my truck was ready!!! I couldn't believe it!!! Eddie and his team took great care of me and my truck!! I was in and out in less than an hour! I was able to meet my other obligations that day due to the quickness of Eddie and his Team!!! Thanks Guys!!! Robert More

Understood problems and concerns and fixed them! Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to drive overnight. Appreciated the concern they showed and the followup to make sure everything was taken care of. Not many of those left! Good job guys and I will continue to be back. Thanks again. More

Excellent service nice new waiting area I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so y I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so you can watch you vehicle being worked on. More

Service visit Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered s Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered so I left my wheel & Johnny called me the next day when everything was ready to go. More

Oil Change Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten me what I wanted when looking for a knew Ford. More

Recall repair Was very comfortable while waiting for the recall work to be done on my truck. Work was completed in a reasonable amount of time. I will be returning Was very comfortable while waiting for the recall work to be done on my truck. Work was completed in a reasonable amount of time. I will be returning for other work on my vehicle. More

Service was great as usual, except for one detail So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained. More

New car repair service.. Overall I am satisfied with the service department. Very disappointed that this was the second repair in less than a month on a new car. Overall I am satisfied with the service department. Very disappointed that this was the second repair in less than a month on a new car. More

Great Dealership! Never any problems This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great exp This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great experience! More

Best Service Center I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost resp I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost respect, keeps me informed on my vehicle's status and keeps me on the road without incident. I've been working with Eddie for years and will always continue to do so! Thanks, Eddie! More