2,722 Reviews of Bill Utter Ford - Service Center
Service Review Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work done in the time he sets my expectations for. More
Reliable Service Appointmeny was set and they were ready for me when I arrived. Clean/bright waiting area. Danny kept me updated. All problems were resolved, Very Appointmeny was set and they were ready for me when I arrived. Clean/bright waiting area. Danny kept me updated. All problems were resolved, Very pleased overall! More
Service After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wan After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wanted an oil change. Made an appoint on line and took it in. I waited for the service and they had it all completed in less than an hour. Waiting area great. The best dealer I’ve been to in a long time. More
Great Service, Timely response, friendly team Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to h Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to handling the repairs in a timely manner, this team performs outstanding work. I would recommend them. More
Great Service Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. More
Routine Service Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is the most straight shooting salesman I’ve met. More
Great service for both customer and vehicle. I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very cu I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very customer friendly approach. Would recommend Bill Utter to anyone wanting a new vehicle or needing service on their current vehicle. More
oil change I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. More
First service after purchasing an Expedition I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. Every staff member I interacted with was very professional. More
Transmission issues Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service facility. More