Bill Utter Ford - Service Center

The Usual Outstanding Service I always feel that Greg Hall has my best interests at heart. He lets me know with full explanation what work needs to be done. And when the service is I always feel that Greg Hall has my best interests at heart. He lets me know with full explanation what work needs to be done. And when the service is completed, I know that the truck is in great shape. More

Eddie Church is my Service advisorHe always is willing Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the w Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the work being done on my F350 and when it will be ready for Me to pick it up. Perry is also big help to me as As well More

Excellent service and quick they even had burgers and hot dogs cooking so the family got to eat while waiting on an oil change I will be returning for sure dogs cooking so the family got to eat while waiting on an oil change I will be returning for sure More

Eddie went above and beyond to help me the day I brought my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! More

Johnny was very good at keeping me informed of all the progress of my vehicle. I also really appreciate a loaner car being available and ready for me when I came to drop my car for service! Really good st progress of my vehicle. I also really appreciate a loaner car being available and ready for me when I came to drop my car for service! Really good staff their at Bill Utter Ford Service! More

The only reason I gave a 4 star was because I asked for a wash and detail after my oil change. I got the car back it was just washed and poorly washed at that! It was not vacuumed or wiped down! I guess in m wash and detail after my oil change. I got the car back it was just washed and poorly washed at that! It was not vacuumed or wiped down! I guess in my opinion if they want you to take care of your car for resale value I think keeping it clean should be automatically done like the old days! The employee I checked was the person I spoke to on the phone when I called. I asked for him when I got there like he suggested me do but he was busy with another customer. More

I was told my entire life not to take my car or truck to dealerships unless I just don’t care about money - this dealership has changed my mind. I trust them, they fix it right, and they cost the same as an dealerships unless I just don’t care about money - this dealership has changed my mind. I trust them, they fix it right, and they cost the same as any repair shops More

I can’t tell you enough how much I love this place! You may feel that they are a little pricey but the customer service and quality are sooo worth it !! Carrie in the service department is a five star empl may feel that they are a little pricey but the customer service and quality are sooo worth it !! Carrie in the service department is a five star employee all the way around! Thank you the service team for great service! More

Great customer service Jumped right on to my issue Gave Great customer service Jumped right on to my issue Gave me a reasonable quote Had it repaired quickly and back to me in a timely manner Great customer service Jumped right on to my issue Gave me a reasonable quote Had it repaired quickly and back to me in a timely manner More

Very pleased and satisfied with the service. I would definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant vis definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant visit. More