Bill Utter Ford - Service Center

Had to get an inspection. They took care of it right away. Pulled in no appointment and needed an inspection. They took care of it right away and I was on my way. Great staff. Always back up their service. Pulled in no appointment and needed an inspection. They took care of it right away and I was on my way. Great staff. Always back up their service. More

Long time customer thanks to Doyle C. & Denise W.Also Long time customer thanks to Doyle C. & Denise W. Also your finance staff and service team..................16 words or twenty five!!!!!!!or I am don Long time customer thanks to Doyle C. & Denise W. Also your finance staff and service team..................16 words or twenty five!!!!!!!or I am done More

This company is A++++. Will work with them every time I buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word buy or have service done. Best dealership in town. They are polite, helpful and stand behind their word More

Quick and friendly Everyone was helpful and everything was completed quickly. All my questions were answered. Staff was so friendly I would recommend Bill Utter service Everyone was helpful and everything was completed quickly. All my questions were answered. Staff was so friendly I would recommend Bill Utter service to others. More

Absolutely unrewarding. 6 hours labor charge for a novice 4 hour job. Coolant low after service. Charged for parts that didn't fix the problem. 4 hour job. Coolant low after service. Charged for parts that didn't fix the problem. More

My service advisor, Johnny, went above and beyond to insure that my F 150 Platinum was repaired at no cost to me. His communication with the warranty company and myself daily until everything was comple insure that my F 150 Platinum was repaired at no cost to me. His communication with the warranty company and myself daily until everything was completed was great! He earned my business in the future for all my service needs and any new Ford purchases. Thanks for all your efforts! More

Repairs fine. The truck reeked of cigarettes. I don't smoke. Took days to air out. Mechanics smoking in the cars or smoked right next to it with my windows down. smoke. Took days to air out. Mechanics smoking in the cars or smoked right next to it with my windows down. More

Service was quick and performed in a timely manner. I dropped my vehicle off on the service drive and 20 minutes later, my vehicle was ready to go! Highly recommend for service. dropped my vehicle off on the service drive and 20 minutes later, my vehicle was ready to go! Highly recommend for service. More

Service professional and efficient. Ms Carina Thompson personable and professional. Needed new tires and Ms Thompson used price matching to get me a good deal. personable and professional. Needed new tires and Ms Thompson used price matching to get me a good deal. More

I purchased my vehicle in Houston which was a mistake! I wish I would’ve purchased it from Bill Utter Ford. Their customer service is always on point. They’re much easier to deal with! Thank you! wish I would’ve purchased it from Bill Utter Ford. Their customer service is always on point. They’re much easier to deal with! Thank you! More