Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
January 20, 2022
Great experience. Fair price, no ridiculous dealer adds, no pushy finance department, matched my banks interest rate. Will return to purchase future calls and recommend this dealer. no pushy finance department, matched my banks interest rate. Will return to purchase future calls and recommend this dealer. More
by Alex N
Verified Customer
January 20, 2022
Wonderful experience with Alex Celis. He answered the phone, returned my calls, ordered my part and followed through on his promises. Thank you Alex. phone, returned my calls, ordered my part and followed through on his promises. Thank you Alex. More
by kmason59
Employees Worked With
Alex Celis
January 20, 2022
Whole experience was great! No hidden costs or anything... Love the shuttle service for nearby residences - saves a whole bunch of time and manpower from scheduling some relative to pick you and a anything... Love the shuttle service for nearby residences - saves a whole bunch of time and manpower from scheduling some relative to pick you and and drop you off. Thanks for everything! Will use "Service" again and again.... More
by aixman
Employees Worked With
Ralph
January 19, 2022
My sales reps Micha and Elantra took great care of me and ensured a smooth selling process. Claire made sure our new Bronco was tricked out perfectly with all the extra off-road parts! ensured a smooth selling process. Claire made sure our new Bronco was tricked out perfectly with all the extra off-road parts! More
by jason.tompkins
January 19, 2022
Had long and unexpected wait for truck inspection. All resolved by Ralph and Mike Richardson!! Good service! resolved by Ralph and Mike Richardson!! Good service! More
by TRBRANDT1030
January 19, 2022
My sales rep Cody did a great job helping me and it went smooth. The sale was done on the phone since I live 140 miles from the dealership Cody made sure to explain everything about the car. When I told h smooth. The sale was done on the phone since I live 140 miles from the dealership Cody made sure to explain everything about the car. When I told him to get it ready he said ok but when you get here to make sure you are satisfied I want to show you what we have. The trade-in went smoothly. Cody took me back to eat since it was lunchtime. Yes, I did buy the one that was waiting on me. It was so cold but those sales reps didn't complain. Great dealership and worth the drive. More
by gedpad17
Employees Worked With
Cody Thompson, Ed Sanchez
January 19, 2022
Great service done by all the staff but a special thanks to Alex Celis from the moment I arrived he made the process really easy, and hassle free. to Alex Celis from the moment I arrived he made the process really easy, and hassle free. More
by RichardOrtiz001
Employees Worked With
Alex Celis
January 18, 2022
This was an extremely easy and pleasant process of buying and financing a used vehicle and financing a used vehicle More
by jsd042301
January 18, 2022
Eddie did a great job and the work performed on my truck was timely and professional was timely and professional More
by Brendon c
Employees Worked With
