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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

April 13, 2022

I switched service departments from 5 star due to their lack of service. From my first visit Alex always goes above and beyond. It’s hard to find a good consistent service advisor! More

by christo0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 13, 2022 -

Bill Utter Ford responded

We are honored to have earned your business at Bill Utter Ford! Thank you so much for sharing how much confidence you have in Alex and the team here, and we look forward to caring for your vehicle for many miles!

April 13, 2022

Clean facilities. Courteous service representative. Work requested was done correctly and efficiently in a timely manner More

by Andy&Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 13, 2022 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We're glad that the team took care of your car in a timely way. We appreciate your business and wish you many happy miles until you need us next.

April 09, 2022

This dealership is always efficient and honest. The car wash at oil change is a nice touch More

by Rpowell66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Apr 11, 2022 -

Bill Utter Ford responded

We are thrilled that you have always been so well taken care of by our team! Thank you for continuing to choose Bill Utter Ford for your service needs, we look forward to welcoming you back next time.

April 07, 2022

Danny was very helpful and explained in detail what the issues were with my SUV. He was able to get the vehicle in and out of service very quickly. I will definitely see Danny again when my SUV needs servi More

by brad.usmc94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Bill Utter Ford responded

Brad, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Danny and the Bill Utter Ford team. Drive safely, and we hope to see you back!

April 07, 2022

Received Great Customer Service from Alex when dropping off SUV helped answer questions that I had and the was right on target for time it would take. More

by r_spicer62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 07, 2022 -

Bill Utter Ford responded

We are thrilled that Alex and the team could deliver a five-star experience for you! Thank you for choosing Bill Utter Ford and for stopping by to share your feedback. Drive safely until we see you again!

April 07, 2022

Bill Utter Ford service team is one of the best around, so professional and courteous More

by cederickstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Bill Utter Ford responded

This feedback means so much to us! Thank you for giving Bill Utter Ford your brininess, it was our pleasure to assist you. We look forward to your next visit!

April 06, 2022

They had me in and out in an hour. They’re the best! It was about as much as I thought it would be and the wash my car! More

by thesonreigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Bill Utter Ford responded

We always go above and beyond to make sure our guests can get back to enjoying their days. Thank you for giving all of us at Bill Utter Ford such a special shoutout. We look forward to seeing you again!

April 06, 2022

Great service and great people. Would definitely recommend Bill Utter for service and purchasing a vehicle. More

by okhan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

April 06, 2022

Great experience Greg Hall was super professional and i highly recommended him for service writer More

by fordfan_70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
Apr 07, 2022 -

Bill Utter Ford responded

Your recommendation of Greg and the team means so much to us! Thank you for choosing Bill Utter Ford and for stopping by to share your feedback. We look forward to your next visit!

April 06, 2022

Great service for my UNT student away from home. Friendly and fast with fair prices. More

by Chad.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Bill Utter Ford responded

Thank you for the great review, Chad! We are so glad to hear that you trust Bill Utter Ford to get the job done. We appreciate your support and will be sure to pass on the kind feedback to the team!

Apr 08, 2022 -

Chad.L responded

They definitely took care of my daughter, my car, and my worries. Great Team

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