Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Utter Ford

Denton, TX

Overview
Employees
Reviews
4.9
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Contact Dealership
View Awards

4901 S Interstate 35 E

Denton, TX

76210

Directions

By Type

Showing 4,020 reviews

March 22, 2024

Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process More

by rgadd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to keep you informed and meet your service needs. Thanks for the positive feedback!

Helpful
March 14, 2024

Fast and dependable serviceThe service writer took extra time and care to get us setup as we needed to coordinate with other people. More

by benelocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Flook, Christina Flook, Alex Celis
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to provide you with the fast and dependable service you needed. Thanks for sharing your experience!

Helpful
March 14, 2024

Fast friendly service. Work me in for an oil change. Could have received a truck wash if I wanted one More

by SNCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know you had a fast and friendly service experience at Bill Utter Ford! We always aim to accommodate our customers' needs. Don't hesitate to stop by for that truck wash next time!

Helpful
March 14, 2024

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

Helpful
March 13, 2024

Great service after the sale. Accurate repairs. I have another dealership in my back door in Lewisville but come here because of their great team. More

by nagisan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Chandra Pike, Mike Lewis
Report | Print
Mar 13, 2024 -

Bill Utter Ford responded

We're delighted to know you've had a positive experience with our team at Bill Utter Ford. We appreciate your trust in us for accurate repairs and great service!

Helpful
March 13, 2024

I was treated very respectfully and there was great communication concerning trouble shooting my repair. Also they were very helpful in getting me rides. More

by amyfini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR ROMERO
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

Amy, we're glad to know you had a positive experience with our team at Bill Utter Ford. Ensuring clear communication and convenient transportation for our customers is important to us. Thanks for the feedback!

Helpful
March 13, 2024

Very efficient and customer friendly. The service advisor, Omar, was excellent and very knowledgeable. The building was very clean. More

by Joycebray51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

Joyce, we're glad to know you had a positive experience with our service advisor, Omar. We take pride in maintaining a clean and friendly environment at Bill Utter Ford. Thanks for your feedback!

Helpful
March 12, 2024

Kason in service is awesome to work with. He made the entire experience easy and stress free. More

by Ross W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Report | Print
Mar 12, 2024 -

Bill Utter Ford responded

Ross, we're thrilled to hear that Kason made your Bill Utter Ford experience seamless! Thanks for the 5-star review. Until next time!

Helpful
March 12, 2024

Great service with a personal touch. I could not be happier. I will definitely be using them again. More

by Cbutters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Report | Print
Mar 12, 2024 -

Bill Utter Ford responded

Happy customers make us happy! Thank you for working with us at Bill Utter Ford. We look forward to seeing you again next time!

Helpful
March 09, 2024

I always take my ford explorer sports to Bill Utter ford. Their service and staff are really great if you want to keep your ford vehicle running smoothly take it to Bill Utter ford in Denton. More

by kennyg578 ford tough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
Report | Print
Mar 11, 2024 -

Bill Utter Ford responded

Kenny, we appreciate your loyalty and trust in our service at Bill Utter Ford! It's great to know that you're satisfied with the care we provide for your Ford Explorer. Thanks for recommending us!

Helpful
1
...
7
8
9
...
402