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Bill Utter Ford
Denton, TX
4,269 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,269 reviews
May 21, 2022
Great service experience! My truck was fixed correctly the first time and within the time estimate provided. The issue was not simple to diagnose as I had taken it to other My truck was fixed correctly the first time and within the time estimate provided. The issue was not simple to diagnose as I had taken it to other shops for repair without success and The Bill Utter Service Department found the root issue, acquired the part and installed it within the time estimate provided. The Service Advisor was on top of it and advised me of the progress throughout the process. Great job!! More
by Keith Gramling
May 19, 2022
My experience with the parts department and Colten in the service department could not have been any better! Thank you! service department could not have been any better! Thank you! More
by Bob Mc
Employees Worked With
May 19, 2022
Mike Richardson and service advisor Alex Celis did an outstanding job for me!! Great service with a friendly atmosphere. My vehicle was ready on time. Couldn’t ask for more. Great job guys!! outstanding job for me!! Great service with a friendly atmosphere. My vehicle was ready on time. Couldn’t ask for more. Great job guys!! More
by Coop
May 19, 2022
Everyone was helpful and polite. So opposite the experience I've had at Stanley Ford in Pilot Point. Thank you for being courteous and going out of your way to work with me because o So opposite the experience I've had at Stanley Ford in Pilot Point. Thank you for being courteous and going out of your way to work with me because of my situation. Keith in Parts and Greg in sevice were extremely helpful. More
by Jilldannybaxter
May 18, 2022
The facility is very nice and the waiting area was very comfortable and accommodating. Thanks for the pleasant experience. comfortable and accommodating. Thanks for the pleasant experience. More
by Justin W.
May 18, 2022
Very good service today at Bill Utter Ford from start to finish. Oil changed, tires rotated and coolant changed on my 2016 Ford 150. Colton was my service rep and I felt like he was really taking personal c finish. Oil changed, tires rotated and coolant changed on my 2016 Ford 150. Colton was my service rep and I felt like he was really taking personal care of my. My truck came out washed and ready to go. More
by PaulV
Employees Worked With
Colton
May 12, 2022
I highly recommend Bill Utter Ford. My experience with the sales team was great! Also, I’d like to give a shoutout to Denise Wolf who did an excellent job managing the spray-in-liner, My experience with the sales team was great! Also, I’d like to give a shoutout to Denise Wolf who did an excellent job managing the spray-in-liner, window tint and bed cover installations. More
by bladesman
May 11, 2022
A step above working with this team definitely more than I expected will definitely use Bill Utter in the future I expected will definitely use Bill Utter in the future More
by stanhill85
