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Bill Utter Ford

Denton, TX

4.9
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,267 reviews

June 14, 2022

Danny in the service dept took care of routine maintenance as well as letting me know about upcoming maintenance to take care on next visit. Great communication and planning. More

by Rssegars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that Danny delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 12, 2022

Eddie did amazing and took very good care of us as always and make bringing my car in for service very easy ! More

by pardon_cohos0o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

pardon_cohos0o responded

Eddie did amazing and took very good care of us as always and make bringing my car in for service very easy !

Jun 13, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that Eddie delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 10, 2022

Alex Celis handled our service extremely well. Communicated all that was being done, estimate, etc. Thanks, More

by jadamson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 10, 2022 -

Bill Utter Ford responded

We are happy to read this great review of Alex and the team! Thank you for trusting Bill Utter Ford with your business and for stopping by to share your experience. Drive safely until we see you again!

June 10, 2022

Always great service. The repair work was done in a timely manner. Really appreciate the courtesy ride to and from my home More

by PILOTS6960
Customer Service
Recommend Dealer
Yes
Employees Worked With
Colten
Jun 13, 2022 -

Bill Utter Ford responded

Thank you for continuing to trust the Bill Utter Ford team to assist you! We appreciate your business, see you again next time.

June 09, 2022

A very seamless experience . Very pleasant staff and quick in and out with a clean vehicle More

by sheath31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Bill Utter Ford responded

Thank you for this great review. We're glad that the team was efficient and nice to work with. See you again next time here at Bill Utter Ford!

June 08, 2022

Because of Greg Hall, I feel that Utter Ford is the best dealer. I always get excellent service and I would never do business with any other dealer. More

by Joe Merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Bill Utter Ford responded

Thank you for your praise, Joe! We're thrilled that Greg has delivered outstanding service that has earned your high confidence in Bill Utter Ford. We are grateful to serve valued customers like you!

Jun 08, 2022 -

Joe Merritt responded

I have been doing business with Bill Utter Ford since 2005.

June 06, 2022

Great service center Veey clean and efficient. They do quality work and have good communication with owner More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 06, 2022 -

Bill Utter Ford responded

Bruce, thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Bill Utter Ford!

June 06, 2022

Alex Celis is probably the best advisor I have ever worked with. That includes all brands we have owned! The entire team from the porter who greeted me to the cashiers desk all made it a great experi More

by christo0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 07, 2022 -

Bill Utter Ford responded

Christo, thank you for the great review! We are so glad to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 05, 2022

Great service…even provided a shuttle to home and back. Did an overall check on vehicle. More

by alcrtom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
Jun 06, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 03, 2022

Great team of technicians and service coordinators. Danny has always done a great job for me and my family. More

by Cutter2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Bill Utter Ford responded

We really appreciate your confidence in Danny and the team! Thank you for choosing Bill Utter Ford and for sharing your kind feedback. We look forward to the next opportunity to assist you!

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