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Bill Utter Ford
Denton, TX
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,267 reviews
July 12, 2022
This dealership and service department are both courteous and professional. They keep you informed and up to date on the service being provided. and professional. They keep you informed and up to date on the service being provided. More
by MPerry
Employees Worked With
July 09, 2022
Tony provided excellent customer service. He kept me updated and explored multiple options while my part was on back order. Ford stepped in and helped with part of the repair cost. He kept me updated and explored multiple options while my part was on back order. Ford stepped in and helped with part of the repair cost. More
by scotttorce
Employees Worked With
Tony King
July 09, 2022
Made the appt, was greeted by Alex who listened to my concerns, said he’d keep me posted on service to my truck, called when done, had it washed too! I’m a loyal Bill Utter customer. Thanks concerns, said he’d keep me posted on service to my truck, called when done, had it washed too! I’m a loyal Bill Utter customer. Thanks More
by Jerry and Joyce
Employees Worked With
Alex Celis
July 09, 2022
Rick Farmer provided excellent service to me on behalf of a difficult problem with my 2000 Ford Expedition. He kept me updated and was instrumental in resolving the intermittent starting problem. a difficult problem with my 2000 Ford Expedition. He kept me updated and was instrumental in resolving the intermittent starting problem. More
by angelakastel
Employees Worked With
Rick Farmer
July 07, 2022
They greeted me almost as I pulled up. My weight was not very long, An hour. I kept me advised about what was going on and what extra needed to be done. All in all five stars My weight was not very long, An hour. I kept me advised about what was going on and what extra needed to be done. All in all five stars More
by thesonreigns
Employees Worked With
Alex Celis
July 07, 2022
Got my vehicle right in and repaired. Eddie Church did an outstanding job. I’ll recommend this service team for repairs! Eddie Church did an outstanding job. I’ll recommend this service team for repairs! More
by skypilot276
July 06, 2022
Service department opened promptly at 7 AM and handled every question and request I had efficiently. I had the truck back by noon despite performing a number of services. every question and request I had efficiently. I had the truck back by noon despite performing a number of services. More
by 1234
Employees Worked With
Tony King
