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Bill Utter Ford

Denton, TX

4.9
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,267 reviews

July 26, 2022

The service experience was perfect It was very easy. I would highly recommend this dealership to others. Colton was FABULOUS. More

by Theresa.Schrimpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spano
Jul 26, 2022 -

Bill Utter Ford responded

Theresa–Thank you for stopping by to share your excellent service experience with Colton and our team at Bill Utter Ford! We hope to see you again!

July 26, 2022

Good follow up and exceeded my expectations on time to complete service. Service department got right on repairs as soon as I arrived More

by kenwgomez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Bill Utter Ford responded

It makes our day to hear we exceeded your expectations during your recent service visit! Thank you for the 5-star review of Bill Utter Ford. We hope you have a great day!

July 26, 2022

Colton was great! He answered all our questions and made the process smooth. Thank you, Colton. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Jul 26, 2022 -

Bill Utter Ford responded

Thanks for the 5-stars and shoutout to Colton! All of us at Bill Utter Ford hope you have a fantastic day, Jim!

July 23, 2022

My car has had issues twice and I took it into the dealer. They were nice and respectful both times. I hope I don’t have to take my car there to get fixed anymore. Unless it’s like a maintenance job f More

by noemi.paz
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 25, 2022 -

Bill Utter Ford responded

Noemi, we are happy to hear that Rick and the team were so communicative and helpful! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

Jul 27, 2022 -

noemi.paz responded

I am very satisfied with Rick he always was helping me with my car issues I give a 10 for very satisfied

July 22, 2022

Always receives awesome customer service from the dealership to the service department. Typically in and out with same day scheduled oil changes More

by Netta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Jul 22, 2022 -

Bill Utter Ford responded

Netta, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

Mechanics did a good job on serviceing my vehicle today & while checking it, found the radiator needed to be flushed. Good Job! They & the service advisor also returned the vehicle super clean & washed. You More

by K/R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Smith & mechanics
Jul 22, 2022 -

Bill Utter Ford responded

This is exactly the kind of feedback we work hard to receive at Bill Utter Ford! We're overjoyed our team delivered outstanding service and got your car back to you all cleaned. Until next time!

July 20, 2022

The team that Mr. Miller runs is top notch Special thanks to Perry and Phil you guys always make sure everything goes smooth and the job is done correctly More

by Marshall Tidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Tysinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
Jul 20, 2022 -

Bill Utter Ford responded

Thank you for taking a moment to give Perry, Phil, and the Bill Utter Ford team a shoutout! We're happy that you're happy. Safe travels!

July 20, 2022

Good customer service! They took care of me and my truck. Definitely taking my truck back. More

by paulraymeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jul 20, 2022 -

Bill Utter Ford responded

Thank you for this great rating and review! We're delighted you enjoyed working with our team here at Bill Utter Ford. We hope to see you again down the road!

July 20, 2022

Tony in the service center was very nice and knowledgeable. Service was fast and everything was thoroughly explained More

by Campbellot2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Jul 21, 2022 -

Bill Utter Ford responded

Thank you for the shoutout to Tony. He will definitely appreciate it! All of us at Bill Utter Ford are grateful for the 5-stars and hope to see you again.

July 20, 2022

Great customer service, Got our vehicle in and out as promised. Kept us informed throughout the process. More

by Cydavidson59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Jul 21, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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