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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
December 05, 2024
I am very disappointed in the service that I received. I was charged $179 just to be told that I needed a new battery and they wouldn’t even use that amount towards a new battery. I was charged $179 just to be told that I needed a new battery and they wouldn’t even use that amount towards a new battery. More
by Kristine.Cross
Employees Worked With
December 04, 2024
Went in for a routine oil change. Eddie Church, service advisor was awesome as were the mechanics. Thanks again for the car wash afterwards as well Eddie Church, service advisor was awesome as were the mechanics. Thanks again for the car wash afterwards as well More
by mtsutter1984
Employees Worked With
December 04, 2024
The service department and sales representatives have been very accommodating every visit I have made. been very accommodating every visit I have made. More
by derrick
December 04, 2024
Satisfied with work I received . Danny was helpful with explaining the work that needed to be done. Danny was helpful with explaining the work that needed to be done. More
by Hdavis01
Employees Worked With
December 03, 2024
Good service from Eddie Church, always the best service advisor. Always make my service the best advisor. Always make my service the best More
by pardon_cohos0o
Employees Worked With
December 03, 2024
Omar exceeded our expectations! Communication and excellent customer service! We will always be customers! Dina King Communication and excellent customer service! We will always be customers! Dina King More
by dinakingventures
Employees Worked With
December 03, 2024
We had a pleasant and easy buying experience. Our salesman Jason stayed in touch with us about a vehicle we had interest in and completed the deal with us in a timely manner. Great experience. Our salesman Jason stayed in touch with us about a vehicle we had interest in and completed the deal with us in a timely manner. Great experience. More
by dentonlabit
Employees Worked With
December 02, 2024
This was the best car buying experience that I have ever had. Dylan was extremely personable and kind. One of the hardest working people that I have had the privilege of meeting! You need to higher more peo had. Dylan was extremely personable and kind. One of the hardest working people that I have had the privilege of meeting! You need to higher more people like Dylan. And you should also probably pay Dylan more that you currently do so that you don’t lose him as an employee. Dylan is the best! Thank you again Bill Utter Ford! More
by dylanposton1
Employees Worked With
