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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

November 20, 2022

Danny and most of the other service guys are great to deal with. Danny is my go to as he knows my trucks More

by DAVIDOWEN1031
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Bill Utter Ford responded

We appreciate you taking the time to give Danny and the Bill Utter Ford team your five stars. Thanks for letting others know what being a guest with us is like!

November 19, 2022

Excellent professional service of an exemplary nature. Absolutely satisfied in every way. Service representative was courteous and efficient. More

by lcummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Nov 19, 2022 -

lcummins responded

Excellent

Nov 21, 2022 -

Bill Utter Ford responded

Thank you for sharing! We are happy to hear that our team delivered a five-star experience and we hope to see you again at Bill Utter Ford. Have a wonderful day!

November 19, 2022

Greeted promptly when I arrived, service advisor understood issue with vehicle exactly, vehicle ready to pick within the time promised. A pleasure bringing our car here, great service! More

by Propwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Nov 21, 2022 -

Bill Utter Ford responded

Thank you for taking the time to let others know what being a guest with Bill Utter Ford is like. We're happy that you're happy!

November 19, 2022

We have always received good service here. They are professional, polite & efficient. Their shuttle service was good. If we were waiting on-site, they were good at keeping us informed of the p More

by Dwteddyteach
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cameron, shuttle driver
Nov 20, 2022 -

Bill Utter Ford responded

Thank you for stopping by to share your service experience with our amazing team at Bill Utter Ford! We truly appreciate your feedback as well as your loyal business!

November 19, 2022

Yes. I want to thank Eddie Church and Trey Buchanan!! The part for my transmission was back ordered all over the country. I know it was 7 weeks to get the More

by wesleywhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Buchanan
Nov 20, 2022 -

Bill Utter Ford responded

Woohoo! We are thrilled to hear that Eddie and Trey went above and beyond to ensure your satisfaction. Thank you so much for your patience and understanding, and we can't wait to see you again at Bill Utter Ford!

November 17, 2022

Thanks you guys for your great customer service, I will continue to be one of your customers. Your staff is the best. Keep up the great work. More

by Jmjackson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Nov 17, 2022 -

Bill Utter Ford responded

We are delighted to receive this review. Thank you for your continued trust in us here at Bill Utter Ford!

November 17, 2022

Great experience overall. I used their shuttle to and from work. My car was washed and cleaned when I picked it up. Job well done More

by Bwp250r
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Bill Utter Ford responded

A job well done is what we love to hear! Thanks for choosing Bill Utter Ford and leaving us a positive review. See you next time!

November 11, 2022

Danny is a great service advisor and was very thorough with my repairs needed for my vehicle. More

by ault08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Bill Utter Ford responded

Thank you for the 5-star rating! We are thrilled to hear that you had a great experience with Danny and the Bill Utter Ford team.

November 10, 2022

Easy to drop off and pick up. Service work was excellent. I would recommend trying them. More

by Robertp1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flores
Nov 10, 2022 -

Bill Utter Ford responded

Thank you for the great recommendation of Bill Utter Ford! We hope to see you again!

November 07, 2022

I have the greatest person, Greg Hall helping to take care of my car. I love the service area and the waiting area is nice and roomy where you don’t feel crowded, the vending area is always stocked wel More

by Ibriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service and Parts are always friendly
Nov 08, 2022 -

Bill Utter Ford responded

Thank you for this great review. At Bill Utter Ford, we strive to provide a welcoming environment and efficient service for our clients. We are so glad that Greg could help!

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