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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

December 06, 2022

This is the place I go for my cars needs. There always so polite, and take of it quick More

by JUANITAMORALES759
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Bill Utter Ford responded

Thank you for the great review of Bill Utter Ford! We look forward to assisting you again in the future!

Dec 07, 2022 -

JUANITAMORALES759 responded

Cameron did a great job in taking care of my tire. And thankyou for the multi inspection for my vehicle. Really do appreciate it

December 04, 2022

We always take ours cars for service at Bill Utter everyone is very attentive , Cameron is very friendly and attentive More

by Gloria
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 05, 2022 -

Bill Utter Ford responded

Gloria, thank you for the great review! We are so glad to hear that Cameron delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

November 30, 2022

I would recommend Bill Utter Ford collision center to anyone who is in need of a collision repair. Excellent service and the staff is amazing. More

by pauld
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Miff Center, Bob Lynn
Nov 30, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and confidence in our team!

November 29, 2022

Customer focused and go above and beyond to help out. Very pleased with the body shop and service department. More

by TS19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lynn
Nov 29, 2022 -

Bill Utter Ford responded

Thank you for the great review. We're glad to hear that you found our team customer focused and willing to assist. Have a nice day!

November 26, 2022

Cameron Smith, Jared, Christina, Elodia represented Bill Utter Ford with great customer service 💯 % Thank you More

by Ford Fusion
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cameron Smith(service advisor), Jared(technician), Christina( cashier), Elodia(custodian)
Nov 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! we are thrilled to hear that you had a successful experience working with Cameron, Jared, Christine, and Elodia. Drive safely, and we hope to see you back again at Bill Utter Ford!

Nov 29, 2022 -

Ford Fusion responded

My gratitude and appreciation to Cameron(service advisor), Jared(technician), Christina(cashier), and Elodia(custodian). Each person represented Bill Utter Ford with such thoughtfulness and class. All were polite, friendly, and caring. My appreciation for their great customer service. Thank you so much.

November 24, 2022

Courteous, knowledgeable and keeps you informed on you vehicle’s progress about parts as well as the time frame of completion. More

by MPerry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

November 23, 2022

Work was explained, time was given when it would be ready, and the car was ready before the quoted time. Everyone was so nice and friendly More

by Kat
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christina Flook
Nov 29, 2022 -

Bill Utter Ford responded

It's wonderful to hear your service visit didn't disappoint, Kat! Thank you for the five-star review and for trusting Bill Utter Ford with the job - we're here to help whenever you need us next!

November 22, 2022

Service staff is trustworthy and professional. They don’t try to sell you services you don’t need. More

by Shari
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Bill Utter Ford responded

Thanks so much for taking a moment to let us know how much you appreciate the Bill Utter Ford team. We're always here to help, Shari!

November 22, 2022

They listened to my concerns about issues I had with my car and went through a test drive with me as soon as I got there. The work that was performed was promptly finished. More

by Walter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Bill Utter Ford responded

Thank you for this positive feedback, Walter! We are thrilled to hear that our team was attentive and efficient. Bill Utter Ford is here to help with any of your service needs.

November 20, 2022

Bill Utter service advisor Alex Celis showed an excellent service attitude and explained very well details of the service being done to my F-150. Very pleased overall with the service. More

by GUILLERMO_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Nov 21, 2022 -

Bill Utter Ford responded

We will certainly let Alex and the Bill Utter Ford team know how much you appreciate all the help. We look forward to seeing you and your Ford F-150 again next time!

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