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Bill Utter Ford
Denton, TX
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,268 reviews
December 19, 2022
Eddie gave amazing service. I was told 7-10 days for diagnostics to be done and it was done in 1 day. I was told they didn't know how long it was going to be - and he went above I was told 7-10 days for diagnostics to be done and it was done in 1 day. I was told they didn't know how long it was going to be - and he went above and beyond to get my car done! It was done 3 days after the diagnostics was complete. So far the car is running great! More
by Lsaffy
Employees Worked With
December 18, 2022
The service department set my expectations and was able to provide a great service experience. The service advisor was detailed in his explanation of my warranty and the service performed. I am very happ to provide a great service experience. The service advisor was detailed in his explanation of my warranty and the service performed. I am very happy with my service experience at Bill Utter. More
by George
Employees Worked With
December 18, 2022
Thorough and thoughtful service. Everything excellent, diligent and everyone was polite, diligent and friendly in their service. I give them the highest kudos!!!!! Everything excellent, diligent and everyone was polite, diligent and friendly in their service. I give them the highest kudos!!!!! More
by pcabernethy
Employees Worked With
Dean Skidmore
December 15, 2022
Bill Utter service always welcomes me like family and get my needs met perfectly! Staff and sales team are wonderful! my needs met perfectly! Staff and sales team are wonderful! More
by shinojosa
December 15, 2022
Excellent customer service. Efficient, Effective, and provided very comfortable reception area waiting rooms. Will be returning as needed. Efficient, Effective, and provided very comfortable reception area waiting rooms. Will be returning as needed. More
by J
Employees Worked With
Colton Spanos
December 13, 2022
Thorough explanation of each service and recommendation. Plus which should be a priority and those without urgent attention. A wonderful list with the price of each and total prices. Fantastic shuttle servi Plus which should be a priority and those without urgent attention. A wonderful list with the price of each and total prices. Fantastic shuttle service to and from my home. More
by pcabernethy
Employees Worked With
N. Parker Technician , Alex Celis
December 07, 2022
Kind staff, clean lounge prompt service. I have two Fords one I here and now I'm doing all me service here. I have two Fords one I here and now I'm doing all me service here. More
by Grizz
Employees Worked With
