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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

January 01, 2023

Friendly and thorough staff. Service writer was great and treated me like family, very reapectful. Good experience. More

by 66horseplay
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Utter Ford responded

This review means so much to us! Thank you for choosing Bill Utter Ford for your service needs, we hope to welcome you back again down the road. Drive safely!

December 30, 2022

We took are truck in to get oil change an new wiper blades, tier rotation an air filter cabin an motor we stayed in n the waiting area an had a hot chocolate we are back on the road in 45 minutes More

by ajreimer1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ralph
Dec 30, 2022 -

Bill Utter Ford responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Bill Utter Ford Team

December 30, 2022

I had a great experience with Bill Utter Ford even though it was a holiday weekend. Job was completed quickly with great communication. The cost was not exorbitant and timing was great. More

by mharte
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet people.
Jan 03, 2023 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that the Bill Utter Ford team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

December 30, 2022

My service manager did a great job of communicating and keeping me informed of the situation with my truck, his name is Danny Morris. Everything went smoothly Thanks More

by alan.resco1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Utter Ford responded

Alan, we are so happy that Danny and the team gave you a five-star experience! Thank you for choosing Bill Utter Ford and for sharing your support. Have a great day!

December 29, 2022

Outstanding service and a great place to work also . Service guys are pros and very knowledgeable. More

by Bobby H.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne … cashier , Christina Flook, Sharon Moreno
Dec 29, 2022 -

Bill Utter Ford responded

We're grateful for your kind words, Bobby. The Bill Utter Ford team is always ready to step in and help with your automotive needs. Have a good day!

December 28, 2022

Alex Celis in service always takes great care of my truck. highly recommend alex and bill utter ford. More

by Vargokristina
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook, Alex Celis
Dec 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

December 22, 2022

Doyle in sales and Alex in service were both professional and helpful in getting the repairs to my vehicle completed. Definitely would recommend this dealership to anyone looking to buy or for service. Than More

by Herbdrozd
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Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
Dec 22, 2022 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Doyle, Alex, and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

December 21, 2022

Process was made very simple. Everyone I dealt with was courteous and professional. Very accommodating. More

by Broom_john
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony King
Dec 21, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford. We are here to help with any of your service needs. Happy holidays!

December 21, 2022

I had a great service advisor! He’s going to contact me regarding parts for a recall! More

by davewessling265
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
Dec 21, 2022 -

Bill Utter Ford responded

This is a fantastic review! Thanks from the entire team at Bill Utter Ford!

December 20, 2022

The greatest dealership hands down I have ever been to! ! They go above and beyond to make sure you’re more than satisfied! You honestly don’t see nor get that kind of service anymore else where! I won’t go More

by Thompson.adam2010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony King
Dec 20, 2022 -

Bill Utter Ford responded

We are so pleased to receive your 5-star review of Bill Utter Ford! Thank you for your lovely compliments, and we look forward to our continued relationship!

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