Back

Bill Utter Ford

Denton, TX

4.9
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Contact Dealership

4901 S Interstate 35 E

Denton, TX

76210

Directions

By Type

Showing 4,203 reviews

December 06, 2024

This dealership is very welcoming when you walk in. The salesman I had Doyle Chaffin was very knowledgeable, courteous and explained each step.. I would highly recommend this dealership for any of yo More

by Jhump92205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bill Utter Ford responded

Thank you for the fantastic feedback! We're delighted to hear that Doyle provided such knowledgeable and courteous service at Bill Utter Ford. We appreciate your recommendation and look forward to assisting with any future Ford needs!

December 06, 2024

Very professional, good service, did not have to wait long. Keep me inform about everything. My service guy was excellent More

by wking95618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bill Utter Ford responded

We're delighted to hear about your positive experience with our team at Bill Utter Ford! It's great that you found the service professional and efficient. We'll be sure to pass along your compliments to the service staff.

December 06, 2024

Friendly, professional, detailed , good communication, very pleased with the overall service and would recommend for future service More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bill Utter Ford responded

Thank you for recommending us, Kevin! We're so happy the service at Bill Utter Ford exceeded expectations and we look forward to seeing you next time.

December 06, 2024

Very very good service they were fast and helpful. Mr Garcia was very nice and helpful during my visit. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Garcia
Dec 06, 2024 -

Bill Utter Ford responded

Pablo, we're delighted to hear that Mr. Garcia and the team at Bill Utter Ford provided you with fast and helpful service! Thanks for sharing your experience!

December 06, 2024

This dealership, from the moment I arrived, with my vehicle for service repairs, to the time I picked it up, handled everything with extreme professionalism. I highly recommend them. More

by m.lvilletx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bill Utter Ford responded

We're delighted to hear about your positive experience with our service team at Bill Utter Ford. Thank you for recommending us!

December 06, 2024

Service Advisor was a great guy and very easy to work with. Brought my Mustang in for a reprogramming recall and it was done quickly. More

by gbkjmd7306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Dec 09, 2024 -

Bill Utter Ford responded

We're delighted to hear that your Mustang's reprogramming recall was handled efficiently at Bill Utter Ford. Our team is always here to make the process smooth and enjoyable for you!

December 06, 2024

Efficient and professional. Especially like the service advisor, Danny, pointing out that I could use Ford points to offset the cost. More

by drbuchmann
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bill Utter Ford responded

We're delighted to hear that Danny and the Bill Utter Ford team provided efficient service and helped you make use of your Ford points! Thanks for sharing your experience with us.

December 06, 2024

Mike and Coulton did a great job of getting our car serviced and returned to us quickly. We always service our vehicles with Bill Utter Ford. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coulton
Dec 09, 2024 -

Bill Utter Ford responded

Rhonda, thank you for trusting Mike and Coulton with your vehicle's service at Bill Utter Ford! We're glad to hear they took great care of you. See you next time!

December 05, 2024

Like any business, the employees make all the difference at Bill Utter Ford. My service advisor, Eddie Church, is the best ever. More

by DrSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Bill Utter Ford responded

We're delighted to hear that Eddie made such a positive impact on your experience at Bill Utter Ford. Thank you for sharing this feedback, and we look forward to serving you again!

December 05, 2024

Good service A+ Just 1 thing I think the techs can do a better job on the oil over spilled while draining I parked in my garage & noticed drops of oil on the floor Looked under truck & oil was dripp More

by Lcbuj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Bill Utter Ford responded

Thank you for your feedback on the service at Bill Utter Ford. We appreciate the rating and apologize for any inconvenience caused by the oil spill. Your comments will be shared with our team to ensure improvements are made, and we hope to provide an even better experience next time!

...
6
...