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Bill Utter Ford
Denton, TX
4,265 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,265 reviews
August 17, 2018
Out of State purchase—Super Service We recently purchased a new 2018 F-250 Super Duty Platinum sight unseen. We flew down from Colorado to DFW we were picked up by our sales person Toro We recently purchased a new 2018 F-250 Super Duty Platinum sight unseen. We flew down from Colorado to DFW we were picked up by our sales person Toronto Spikes, drove to the dealership, inspected and test drove the truck, filled out the expedited paperwork, handed over a check and, with a full tank of gas, were on our way in less than two hours. Oh, that included a review of all the features on the truck. Why, you say, travel that far from home. Simple, no dealer in Colorado had a better price nor the features we wanted. And the dealership had an excellent rating so we were confident in all that they told us and believe me we had lots of questions. Quality sales service, significant price savings, customer support and friendly staff. — What more could you want? More
by John from Colorado
August 17, 2018
The service was great an the waiting area was well stocked My service was great an the waiting area was clean an well stocked they had plenty of newspapers an magazine to read the coffee was great My service was great an the waiting area was clean an well stocked they had plenty of newspapers an magazine to read the coffee was great More
by ajreimer1
Verified CustomerEmployees Worked With
Randy Owen
August 17, 2018
Worth the drive! I got the best vehicle I've ever owned from the best dealership I've ever worked with. They spent the time to listen to what I wanted and what I coul I got the best vehicle I've ever owned from the best dealership I've ever worked with. They spent the time to listen to what I wanted and what I could afford. They lead me straight to 3 options that would work, and I drove off the lot the same day with a fantastic deal. Financing was easy. There was no hassle or negotiation on trade-in value. This was such a fantastic experience, and I love my new truck! I will be a repeat customer. More
by BHESTERS0
Employees Worked With
August 17, 2018
EXCELLENT I have bought, leased and serviced my vehicles at Bill Utter Ford for the last 20 years. They are great people that provide great service. I have bought, leased and serviced my vehicles at Bill Utter Ford for the last 20 years. They are great people that provide great service. More
by GHALL5
Employees Worked With
Other Employees :
Colby Wardlow, Tom Corrigan, Randy Owen
August 17, 2018
They took car of my truck and completed the job quickly They have a good service program - they do what they will say they will do! The waiting area is nice, the dealership is clean people are friendly. They have a good service program - they do what they will say they will do! The waiting area is nice, the dealership is clean people are friendly. More
by Charles Nuber
August 17, 2018
Bill Utter Ford They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy u They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy using the service center and even waiting is pleasant. More
by PAULETTEAB
Employees Worked With
Sorry I don’t remember their names.
August 17, 2018
Quick quality service They scheduled me for an appt the same day which enabled me to get in and out in just over an hour. Quality oil change, inspections, and reasonable r They scheduled me for an appt the same day which enabled me to get in and out in just over an hour. Quality oil change, inspections, and reasonable recommendations as usual. More
by JAYALLPORT
Employees Worked With
Other Employees :
Landon Brackett, Randy Owen, Dillon Love, John Witt
August 17, 2018
Great people and service done very quickly. Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to wo Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to work with kept me abreast of everything happening to my truck. More
by driverrichl
Employees Worked With
August 17, 2018
Outstanding Customer Service I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only re I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only recall Eddie Church and Don Swift. Please see that email. More
by Kelley.burgess
August 17, 2018
Service Department Rocks The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that m The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that met my need, a satisfactified customer More
by Morning
Employees Worked With
