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Bill Utter Ford
Denton, TX
4,265 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,265 reviews
August 20, 2018
Best by far!!! Would recommend to anyone and everyone!!! The salesman worked with me day in day out an got me exactly what I wanted! Above and beyond!!! Would recommend to anyone and everyone!!! The salesman worked with me day in day out an got me exactly what I wanted! Above and beyond!!! More
by gilbertaron08
Employees Worked With
August 19, 2018
Brand New My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. More
by CANCILLA9
Verified CustomerEmployees Worked With
Jeffrey Rigsby, Debbie Sprabeary
August 18, 2018
2018 Ford Explorer Great dealership! This was our fourth purchase from Phil. Mike handled our financing again. Everything was smooth and quick. We were in and out in Great dealership! This was our fourth purchase from Phil. Mike handled our financing again. Everything was smooth and quick. We were in and out in under 90 minutes. More
by JPOINTS42
August 18, 2018
Excelleny service. I would recommend Bill Utter Ford for Service and Sales. My vehicle was serviced on time and the communication was excellent. Dillon did a great job. Ford for Service and Sales. My vehicle was serviced on time and the communication was excellent. Dillon did a great job. More
by samsamaj1
Employees Worked With
Dillon Love
August 18, 2018
Latest Service The only problem encountered was way too much time between the vehicle finished and the paper work ready for payment so one could leave and go home/to The only problem encountered was way too much time between the vehicle finished and the paper work ready for payment so one could leave and go home/to eat. More
by RAMOLTER
Employees Worked With
John Witt
August 18, 2018
Always great service Great, friendly and depending on the day, fast service! A little more attention to detail whem replacing batteries, maybe clean the terminals as a cou Great, friendly and depending on the day, fast service! A little more attention to detail whem replacing batteries, maybe clean the terminals as a courtesy. Other than that minor issue, I strongly recommend shopping or servicing here. More
by MUNIZ_P
August 18, 2018
Got in and out realtivley quick. Erin was very nive and patient with my husband who has had a stroke and does not talk very clearly. She listened and took good care of him. Erin was very nive and patient with my husband who has had a stroke and does not talk very clearly. She listened and took good care of him. More
by lcruiz56
Employees Worked With
Erin Bostick
August 17, 2018
Always the best service! Every time I visit I receive the best service. They never disappoint. I have bought over 10 vehicles from Bill Utter over the past 10 years. Every time I visit I receive the best service. They never disappoint. I have bought over 10 vehicles from Bill Utter over the past 10 years. More
by Grant E.
Employees Worked With
Other Employees :
Bill Cooper, Mike Lewis
August 17, 2018
Very Easy The process was extremely easy at Bill Utter Ford, and they were also helpful in understanding what I was looking for, and showed the vehicle that mat The process was extremely easy at Bill Utter Ford, and they were also helpful in understanding what I was looking for, and showed the vehicle that matched my needs. The whole process was not long drawn out. If I were in the market for another vehicle, they would be my first stop! More
by JeffB
Employees Worked With
Craig Bowen, Steve Davidson, Mike Lewis
August 17, 2018
Normal Service Call This was a 45000 mile service for my 2016 Ford Explorer. I had to slip the appointment by one day and they made the change. I was immediately met at This was a 45000 mile service for my 2016 Ford Explorer. I had to slip the appointment by one day and they made the change. I was immediately met at the service door and the car was quickly entered into the service bay. The new service bays and waiting rooms are beautiful. I watched them service the car while I was waiting. Great job by everyone! I will be back More
by halwatson1
Employees Worked With
Dillon Love
