Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,265 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,265 reviews
August 23, 2018
truck Steve Davidson is the best! Easy to work with! Had my truck ready to go! Great asset to Bill Utter Ford! Denise was great too! Steve Davidson is the best! Easy to work with! Had my truck ready to go! Great asset to Bill Utter Ford! Denise was great too! More
by PHIL56
Verified CustomerEmployees Worked With
Tom McGarvey, Denise Wolfe, Steve Davidson, Mike Lewis
August 22, 2018
Warranty work Work was done under factory warranty. So I can not rate on the price. Service was great and pretty timely. I have had the truck in twice for repairs. Work was done under factory warranty. So I can not rate on the price. Service was great and pretty timely. I have had the truck in twice for repairs. No loaner car or truck available. I would recommend the dealership to remedy that situation. More
by Phillip.thomas72
Employees Worked With
Rob Capule
August 22, 2018
Excellent and prompt service. Dillon Love good job. Brought car in for State Inspection. Dillon was professional and very helpful. He got me in and out as soon as possible. All personnel at Dealersh Brought car in for State Inspection. Dillon was professional and very helpful. He got me in and out as soon as possible. All personnel at Dealership friendly and helpful. Thank you. More
by NHUIE
Employees Worked With
Dillon Love
August 21, 2018
NOT TODAY IF the brake something don't think they will own up to it. It only take one bad service to make you change your mind IF the brake something don't think they will own up to it. It only take one bad service to make you change your mind More
by MISSINGMISSOURI
Employees Worked With
Rob
August 21, 2018
Pleasurable buying experience Top notch dealership salesman was very knowledgeable and polite made our buying experience a pleasure, this is my fourth vehicle I have bought from Bi Top notch dealership salesman was very knowledgeable and polite made our buying experience a pleasure, this is my fourth vehicle I have bought from Bill Utter and I will return More
by JELCAL1716
Employees Worked With
MIKE RODRIQUEZ
August 21, 2018
It was a great and easy process I was very impressed with the way that my experience went on my new purchase and I would recommend Bill Utter Ford to anybody for sure. I was very impressed with the way that my experience went on my new purchase and I would recommend Bill Utter Ford to anybody for sure. More
by LSCTRUCKSHOP
Employees Worked With
Other Employees :
Bill Cooper, Mike Lewis
August 20, 2018
Retrain sales tactics We were looking to get an suv, and we found one that we liked. But price was high, and they were not willing to try to negotiate at all. I get it’s al We were looking to get an suv, and we found one that we liked. But price was high, and they were not willing to try to negotiate at all. I get it’s all about making money and it’s a business, but sometimes making the customer feel like you actually want to help them would go a long way. And possibly would have made a purchase. More
by C.arriaga911
Employees Worked With
Miguel Hernández
August 20, 2018
Customer service Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they h Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they have great service advisors especially a guy named Eddie Church We are at Ford family and we love Bill Utter More
by pmason0
Employees Worked With
Other Employees :
Craig Bowen, Denise Wolfe, Kenneth Carter, Miff Center, Mike Lewis, Tabatha Rodriguez
August 20, 2018
Great service and Sales We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have tr We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have trucks back on road., More
by srains0
Employees Worked With
Other Employees :
Johnny Constancio, Laurie Wilson, Regina McGinn, Erin Bostick
August 20, 2018
Always a great experience. I have never bought a vehicle anywhere else, so I really have nothing to compare it to, but I don't need to, they have what I want or they can get it. I have never bought a vehicle anywhere else, so I really have nothing to compare it to, but I don't need to, they have what I want or they can get it. More
by gayle
Employees Worked With
Denise Wolfe, Steve Davidson
