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Bill Utter Ford
Denton, TX
4,265 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,265 reviews
August 29, 2018
Honest, Friendly, Fast Went in following a online quote. Worked with Kyle who showed me the car, let me test drive and gave me a quote that matched what was online all withi Went in following a online quote. Worked with Kyle who showed me the car, let me test drive and gave me a quote that matched what was online all within an hour. Finance honored the quote and even checked and got me an additional rebate. Best car buying experience Thank you! More
by Kevin
Verified CustomerEmployees Worked With
Tom McGarvey, Kyle Hodges
August 29, 2018
Professional staff and service Great quick lane service managers. Quality service and good pricing. Dillon set up my scheduled service and Johnny insured I was in and out in a ti Great quick lane service managers. Quality service and good pricing. Dillon set up my scheduled service and Johnny insured I was in and out in a timely fashion. More
by ironeagle6
Employees Worked With
Johnny Constancio, Dillon Love
August 29, 2018
Car battery Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! More
by lisaself26
August 28, 2018
Diesel service Service and communication was great. Only negative would be is my truck came in clean. When I left there were greasy hand prints on the hood, fender, Service and communication was great. Only negative would be is my truck came in clean. When I left there were greasy hand prints on the hood, fender, and grille. More
by kcmart74
Employees Worked With
Johnny Constancio, Dillon Love
August 28, 2018
Oil change and tire rotation service visit Service area and waiting room was excellent. comfortable, great view of shop. notice the new car lifts in service area , very nice equipment. service Service area and waiting room was excellent. comfortable, great view of shop. notice the new car lifts in service area , very nice equipment. service completed in a short time frame. also service agent gave a review and status of vehicle after completion of work. More
by DARRELLBAYS
Employees Worked With
Dillon Love
August 28, 2018
Maintenance Greg Hall always has the shop guys do a thorough job every time I come in for maintenance. I think that’s the main reason my 2013 Escape is in perfect Greg Hall always has the shop guys do a thorough job every time I come in for maintenance. I think that’s the main reason my 2013 Escape is in perfect condition. More
by PSANT
Employees Worked With
August 28, 2018
Car purchase made simple This was the easiest car purchase we have ever made. Steve was awesome in helping us find exactly what we wanted and financing was the best we have e This was the easiest car purchase we have ever made. Steve was awesome in helping us find exactly what we wanted and financing was the best we have ever had. No pressure or hassle from anyone. More
by bankstonbulldogs
Employees Worked With
Denise Wolfe, Steve Davidson
August 27, 2018
Triage for Service Customers I did not want to indicate whether I would "recommend" the service center. The staff is friendly and helpful - but there needs to be the ability triag I did not want to indicate whether I would "recommend" the service center. The staff is friendly and helpful - but there needs to be the ability triage oil service customers. Waiting 3 hours for an oil service is tough. Luckily I had things I could work on while waiting - but given how busy the dealership is - it would be good for them to be able to "flex" for those super busy periods like weekends when it is most possible to take your vehicle in. I work week days and I would LIKE to keep taking my car to Udder for service, but given the time it takes, it may have to be re-thought. I know that the dealer LIKES to keep the service in house - it is a good source of revenue. But until the time impact is figured out - our family may have to take an alternate route with another Ford Dealer closer to our home - or to a 3rd party for oil changes. More
by kevin.bast
Employees Worked With
I don't recall the employees - sorry
August 27, 2018
best service we have ever had from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits More
by colton1thomas
Employees Worked With
Other Employees :
Randy Owen, Eric Johnson, Don Swift
August 27, 2018
Steve Davidson always provides great customer service! We needed to purchase another vehicle because college was about to start, so my husband and I looked online and found the vehicle we were interested i We needed to purchase another vehicle because college was about to start, so my husband and I looked online and found the vehicle we were interested in. We have purchased a vehicle before from Bill Utter Ford, and Steve Davidson was our salesman - it was also a great experience - so I called him up, and a few days later we were driving away with the vehicle we wanted! Steve took care of everything we asked for, and the entire process was easy! More
by zacsoft5
Employees Worked With
Steve Davidson
