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Bill Utter Ford
Denton, TX
4,265 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,265 reviews
September 14, 2018
Great Dealership! Never any problems This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great exp This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great experience! More
by abennos
Verified CustomerEmployees Worked With
Carina Thompson, Don Swift
September 13, 2018
AMAZING SERVICE!! Bill Utter Ford treated me like family! I never felt as if they were trying to force a sale on me. They seemed to do everything in there power to make Bill Utter Ford treated me like family! I never felt as if they were trying to force a sale on me. They seemed to do everything in there power to make sure i found my dream car for the best price. Customer satisfaction seemed to be there #1 priority. Amazing customer service, they will be my first dealership choice from now on! More
by mpokorny3
Employees Worked With
MIKE RODRIQUEZ
September 13, 2018
Super honest and super friendly! Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us to Ken Carter who was very helpful as well! Ken and Doyle were able to help us get out of our upside down lease on a Nissan Rouge and still kept us in budget! He and Doyle and the General Manager Craig stayed after hours to make sure we were satisfied and comfortable with our purchase. My wife is absolutely in love with her new Escape and we are both in love with Bill Utter Ford. Customers for life!!! More
by D&IAhrens
September 12, 2018
Great Been buying trucks from them for 20years. Best dealership around! Always treat me well and remember to contact me about new models I may be interested Been buying trucks from them for 20years. Best dealership around! Always treat me well and remember to contact me about new models I may be interested in. I just bout the new 2018 F150 Platnium Diesel and love it! More
by ovie
Employees Worked With
Other Employees :
Denise Wolfe, Kenneth Carter
September 12, 2018
Best Service Center I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost resp I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost respect, keeps me informed on my vehicle's status and keeps me on the road without incident. I've been working with Eddie for years and will always continue to do so! Thanks, Eddie! More
by camarie.williams
Employees Worked With
September 12, 2018
AMAZING SERVICE Timely, precise, courteous and professional. Johnny did a great job at explaining everything that was going to be done. He provided a timeline in wh Timely, precise, courteous and professional. Johnny did a great job at explaining everything that was going to be done. He provided a timeline in which I could expect it to be done in, and it was right on the mark!!! I will DEFINTELY be back! More
by DWARRINGTON1978
Employees Worked With
Johnny Constancio
September 10, 2018
Best Dealership Ever Best Dealership ever, My car was waiting for me when I got there, signed my papers, my sales guy Michael Rodriquez schooled me on the features of my c Best Dealership ever, My car was waiting for me when I got there, signed my papers, my sales guy Michael Rodriquez schooled me on the features of my car, and I was out. took maybe 30min. I have never had car experience like that, I was so impressed. More
by Smoke&Mirrors
Employees Worked With
Mike Lewis, MIKE RODRIQUEZ
September 10, 2018
Top Notch Service Team I love the service team at Bill Utter Ford, especially, Danny Morris. Danny takes the time to explain things to me, I trust him fully and I am confid I love the service team at Bill Utter Ford, especially, Danny Morris. Danny takes the time to explain things to me, I trust him fully and I am confident that if he says I need something then I do. I would not buy a car or take my car anywhere else but Bill Utter Ford! More
by KESARO3
Employees Worked With
September 08, 2018
Service Eddie was awesome. Great time management, kept my visit on schedule. From the time I called to report the issue, to when I left that same day, I was p Eddie was awesome. Great time management, kept my visit on schedule. From the time I called to report the issue, to when I left that same day, I was pleasantly surprised by the service today! More
by bobseidl1981
September 07, 2018
Easy service Had new tire and a state inspection performed. Handled most of the coordination online with Greg Hall. Great customer service and my vehicle was rea Had new tire and a state inspection performed. Handled most of the coordination online with Greg Hall. Great customer service and my vehicle was ready when promised. More
by bbox850
Employees Worked With
