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Bill Utter Ford
Denton, TX
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,267 reviews
October 02, 2018
New car lease - Michael Rodriquez I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodr I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodriguez. Mike went the extra mile to get the vehicle in that I wanted. He totally worked with me to get all the bells and whistles with as little work for me as possible. More
by BrendaBacon
Employees Worked With
Kenneth Carter, MIKE RODRIQUEZ
October 01, 2018
Great to work with. I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent p I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent photos of the broken part, they ordered it, Got me in a fixed. I really appreciate the effort taken to make sure I did not have to leave my work truck in the shop while waiting for parts. More
by stan20
Verified CustomerEmployees Worked With
Erin Bostick
October 01, 2018
Service theft Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could n Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could not be driven. I had it towed to brakes plus and they fixed it for $401 including the tow. It took two weeks for Bill Utter to figure out they did not know how to repair a brake line. I had to call other dealerships for Bill Utter to realize it could be repaired. If they would have had it their way I would have sold them my truck for way less than it was worth and financed a new truck. More
by PHILSPOPPA
October 01, 2018
Outstanding experience...again! I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wa I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wanting to acquire a new or used vehicle. More
by ROBERT_A_FERGUSON
Employees Worked With
Other Employees :
Tom McGarvey, Bill Hesters, Denise Wolfe, Mike Lewis
October 01, 2018
Oil change Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny More
by hallke58
Employees Worked With
October 01, 2018
Long wait today! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! More
by LODIBOO
Employees Worked With
Don’t know names, Dillon Love
October 01, 2018
Fantastic Service Each and every time I visit Bill Utter Ford, they do a fantastic job (service and work). Thank you for all the support and wonderful service Pat Each and every time I visit Bill Utter Ford, they do a fantastic job (service and work). Thank you for all the support and wonderful service Patrick More
by PATDPC1
Employees Worked With
Erin Bostick
September 29, 2018
Knowledgeable service at the estimated price I have had 100% of my service needs handled by this dealership for the 10+ years I have owned my Ford pickup. I plan to continue taking it there. I have had 100% of my service needs handled by this dealership for the 10+ years I have owned my Ford pickup. I plan to continue taking it there. More
by acewalton1965@gmail.com
Employees Worked With
September 28, 2018
Warranty Service My vehicle wouldn't start and I contacted Bill Utter on how I should handle the situation. Don Swift, a service manager, immediately acknowledged my My vehicle wouldn't start and I contacted Bill Utter on how I should handle the situation. Don Swift, a service manager, immediately acknowledged my problem, said to contact Ford Roadside Assistance, and set a service appointment for me. When I arrived Dillon immediately took the car in, remedied the problem and I was on my way within an hour. I trust this dealership to always do whats right. I have been a Bill Utter customer for years. More
by TEXASLIVING2001
Employees Worked With
Dillon Love, Don Swift
September 28, 2018
Recall They were so many things that I have to say "They were Great ". Bill Utter Ford Rocks. Very nice and courteous. All My Vehicles are service there. They were so many things that I have to say "They were Great ". Bill Utter Ford Rocks. Very nice and courteous. All My Vehicles are service there. More
by CARLOS.FIGARELLA
