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Bill Utter Ford
Denton, TX
4,266 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,266 reviews
October 03, 2018
Experience and Personable Staff Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, ho Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, however I did not want to wait. More
by gnl911
Verified CustomerEmployees Worked With
October 03, 2018
Top Notch Service I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddi I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddie really cares! I wouldn't take my Navigator to anyone else! Thanks Eddie! More
by camarie.williams
Employees Worked With
October 03, 2018
Good low-key Experience I appreciated the honesty and total lack of pressure from Mike Rodriquez. I experienced the exact opposite from another local dealer. Mike and Bill Ut I appreciated the honesty and total lack of pressure from Mike Rodriquez. I experienced the exact opposite from another local dealer. Mike and Bill Utter Ford wonmy business by being honest and straight forward. More
by rschochler
Employees Worked With
Tom McGarvey, Kenneth Carter, MIKE RODRIQUEZ
October 03, 2018
same as usual always fast friendly service went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. More
by donleylynn
Employees Worked With
dont remember any names but everyone is helpful and knowledgable
October 03, 2018
Roberto Barrios Excellent Salesman My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's available as the choices in McKinney Texas were slim and we ended up buying a Camaro awhile back. I have always been a Mustang guy and have owned several of them over the years. I was in the Market for an Eco Boost and awhile back had cash in hand however the Craig's listing Mustang that I had in mind was a 2015 V6 convertible that had a salvaged title once I pulled the VIN. Very disappointed and no car I was sold on a Camaro after the Mustang again was not available that I wanted. I happened to have enough Equity in the Camaro and I was able to get a 2017 Eco Boost convertible from Bill Utter Ford. Roberto asked me what payment I needed and got me way into the ball park. I was even able to get a Bumper to Bumper warranty for just $35 more on my payment. I can take it to any Ford dealership and will be worry free for the next 6 years or 100k miles. I got the color I love and the car is so awesome. Thank you Roberto and Bill Utter Ford. Very happy customer.!!!!! More
by Paradig
Employees Worked With
October 02, 2018
Very nice dealership BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK SERVICED. FIRST ONE FREE More
by richardmesquite
October 02, 2018
Great service from Dillon Dillon is great to work with. Always professional. Makes me feel welcome. Overall service has greatly improved over the last two years. Always good t Dillon is great to work with. Always professional. Makes me feel welcome. Overall service has greatly improved over the last two years. Always good to see Greg More
by RONALDRAY
Employees Worked With
Dillon Love
October 02, 2018
I switched from Grapevine Lincoln I have two Lincolns. My 2009 has always been serviced at Bill Utter. My 2015 had to be serviced at a Lincoln dealership while it was in warranty but n I have two Lincolns. My 2009 has always been serviced at Bill Utter. My 2015 had to be serviced at a Lincoln dealership while it was in warranty but now that it’s past the warranty period I’m switching back to Bill Utter. Grapevine Lincoln has gotten so expensive and I know the service is not better for more money. I have 203,000+ miles on my older car which Bill Utter Ford has always serviced and I have never had a major repair. The service guys are great too. Thank John for helping me yesterday. More
by PAM24
Employees Worked With
John Witt
October 02, 2018
Great customer service Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options More
by JOMITCHELL49
Employees Worked With
October 02, 2018
New car lease - Michael Rodriquez I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodr I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodriguez. Mike went the extra mile to get the vehicle in that I wanted. He totally worked with me to get all the bells and whistles with as little work for me as possible. More
by BrendaBacon
Employees Worked With
Kenneth Carter, MIKE RODRIQUEZ
