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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
July 16, 2018
New mustang convertible The process was efficient and went well. Will did a good job of shepherding us through and explaining the technology. I would recommend to my friends The process was efficient and went well. Will did a good job of shepherding us through and explaining the technology. I would recommend to my friends in the future. More
by Jranger
Employees Worked With
Will Shropshire, Kyle Hodges
Helpful July 15, 2018
Friendly service and kept me updated on the progress of the completed job. Eddie made I got ride to and from dealership to home also checking on recall for airbag from and kept me updated on the progress of the completed job. Eddie made I got ride to and from dealership to home also checking on recall for airbag from awhile back for the parts to complete. More
by Bobber55
Employees Worked With
July 14, 2018
Define appointment? First visit to this Ford Service Dept. Scheduled for “The Works” oil change. Got there 8 minuets prior to my appointment time this morning. At check First visit to this Ford Service Dept. Scheduled for “The Works” oil change. Got there 8 minuets prior to my appointment time this morning. At check in told me it would be an hour. I was there for 2 hours& 10 minuets. Would have gotten the other recommend work done today if it wasn’t for the fact that I spent the entire a.m. there already. Not sure why you can schedule an appointment when you are just placed in the same order without one. I will drive back to my old dealership 15 minuets further away from home in the future. Workmanship was fine. The time spent sitting is why I am only giving 2 stars. Staff working seemed like this was normal situation. My family has 4 Ford vehicles. Probably will not be back to this dealership service department. More
by SCC
Employees Worked With
Sharon
July 12, 2018
Perfect Buying Experience Everyone involved in the 7 month RAV process was absolutely amazing, helpful, and considerate of the unfortunate events leading up to the RAV and even Everyone involved in the 7 month RAV process was absolutely amazing, helpful, and considerate of the unfortunate events leading up to the RAV and eventual new purchase More
by MyFordTruck
Employees Worked With
July 10, 2018
Two great car deals in a year.. I purchased my Ford Taurus with the help of Jason Robinson at Bill Utter Ford in Denton, TX. It was actually the 2nd best and easiest car purchased I purchased my Ford Taurus with the help of Jason Robinson at Bill Utter Ford in Denton, TX. It was actually the 2nd best and easiest car purchased I've ever had, Both of those were at Bill Utter Ford in Denton, TX. Mr.. Jason Robinson was helpful and the negotiations went smoothly and quickly. I would recommend Bill Utter to my friends. More
by Jim409
Employees Worked With
July 10, 2018
Amazing salesman I first saw my car online and sent an inquiry form in to find out more info. Within an hour I received a text from Phil and told him I was already on I first saw my car online and sent an inquiry form in to find out more info. Within an hour I received a text from Phil and told him I was already on the way there to check it out ! He was extremely knowledgeable , helpful , and let me test drive it on my own. Then when I told him my husband was looking for a truck as well but couldn’t come up to check it out, he let me pick out a truck, drive it home to my husband to check out , then return back in the vehicle we wanted to trade in! I was extremely impressed ! His communication and ability to work with us was top notch. More
by HillaryBRobbins
July 10, 2018
Easy, no pressure experience. I have known Bill and Monica Utter for years and their great family values show in their dealership right down to the employees that work there. I can I have known Bill and Monica Utter for years and their great family values show in their dealership right down to the employees that work there. I can go talk to anyone working on the floor and get help or answers with anything I need. I have had bad experiences with other dealerships who just want your money and charge for unnecessary fixes or parts. I know from years of experience that if I take my truck to Bill Utter they explain every part and why it was fixed or replaced. I have confidence that the work will be done right and after buying a new truck the buying experience was easy and painless. More
by dlinnell
July 10, 2018
Another service call at Bill Utter Needed to replace battery under warranty. While there had an oil change as well. Got into the bay almost immediately. Technician and service rep kep Needed to replace battery under warranty. While there had an oil change as well. Got into the bay almost immediately. Technician and service rep kept me up to date. Everything done timely and no up-selling other services not needed, as done at some dealerships. Good experience with Johnny as the Service Rep. More
by HJL122
Employees Worked With
Johnny Constancio
July 09, 2018
Great Customer Service. Sales Consultant Steve Davidson was great! Friendly... knowledgeable and got me the best price in town with no haggling. Kenneth Carter was great in Sales Consultant Steve Davidson was great! Friendly... knowledgeable and got me the best price in town with no haggling. Kenneth Carter was great in Finance... Fast and friendly, he shopped and got me best rate around. More
by 10pt
Employees Worked With
Steve Davidson, Kenneth Carter
July 09, 2018
Great Experience We purchased our Ford Escape with the help of Kyle Hodges at Bill Utter Ford in Denton, TX. It was actually the best and easiest car purchased we've We purchased our Ford Escape with the help of Kyle Hodges at Bill Utter Ford in Denton, TX. It was actually the best and easiest car purchased we've ever had. Mr Hodges was helpful in that he told us about the car and answered all our quetions. The negotiations went smoothly and quickly. We will recommend Bill Utter to our friends. We visited there because I have had my 2010 Ranger serviced at the dealership since we arrived in TX 3 years ago. Jerry More
by macker98
Employees Worked With
Kyle Hodges
