Bill Utter Ford

Oil Change Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten me what I wanted when looking for a knew Ford. More

Outstanding Experience - No Hassle, No Games, Quick & Easy After months of online research, I decided it was time to purchase a new F-150. I went to Bill Utter Ford in Denton because of their stellar reputatio After months of online research, I decided it was time to purchase a new F-150. I went to Bill Utter Ford in Denton because of their stellar reputation. Jason Robinson was my salesperson, and boy was I pleased with his knowledge, attention to detail, and overall professionalism. He listened to what I wanted, and immediately had me test driving the exact trucks I was interested in. Jason didn't waste any time trying to "upsell" me on a higher trim. He kept it simple, thoroughly answered all my questions, and wasn't pushy in the least. I was very satisfied with the price and trade-in value offered. I've bought many new/used vehicles in my time, and this was easily the best experience I've ever had. Hopefully I won't be purchasing another vehicle for many many years, but when I do, I'll go back to Bill Utter Ford and ask for Jason Robinson. More

Recall repair Was very comfortable while waiting for the recall work to be done on my truck. Work was completed in a reasonable amount of time. I will be returning Was very comfortable while waiting for the recall work to be done on my truck. Work was completed in a reasonable amount of time. I will be returning for other work on my vehicle. More

Service was great as usual, except for one detail So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained. More

New car repair service.. Overall I am satisfied with the service department. Very disappointed that this was the second repair in less than a month on a new car. Overall I am satisfied with the service department. Very disappointed that this was the second repair in less than a month on a new car. More

Ford F-250 I appreciate Monica Utter, Doyle Chaffin and the entire Utter Ford Team in expediting all facets of the transaction, by having your team take such goo I appreciate Monica Utter, Doyle Chaffin and the entire Utter Ford Team in expediting all facets of the transaction, by having your team take such good care of me ...from pricing to out-the-door, I couldn’t be more appreciative, happy, and satisfied. More

Great Dealership! Never any problems This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great exp This is the best dealership hands down. From buying my truck to getting the recalls taken care of in the service dept (in less than a day) - great experience! More

AMAZING SERVICE!! Bill Utter Ford treated me like family! I never felt as if they were trying to force a sale on me. They seemed to do everything in there power to make Bill Utter Ford treated me like family! I never felt as if they were trying to force a sale on me. They seemed to do everything in there power to make sure i found my dream car for the best price. Customer satisfaction seemed to be there #1 priority. Amazing customer service, they will be my first dealership choice from now on! More

Super honest and super friendly! Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us to Ken Carter who was very helpful as well! Ken and Doyle were able to help us get out of our upside down lease on a Nissan Rouge and still kept us in budget! He and Doyle and the General Manager Craig stayed after hours to make sure we were satisfied and comfortable with our purchase. My wife is absolutely in love with her new Escape and we are both in love with Bill Utter Ford. Customers for life!!! More

Great Been buying trucks from them for 20years. Best dealership around! Always treat me well and remember to contact me about new models I may be interested Been buying trucks from them for 20years. Best dealership around! Always treat me well and remember to contact me about new models I may be interested in. I just bout the new 2018 F150 Platnium Diesel and love it! More