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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
August 17, 2018
Bill Utter Ford They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy u They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy using the service center and even waiting is pleasant. More
by PAULETTEAB
Verified CustomerEmployees Worked With
Sorry I don’t remember their names.
Helpful August 17, 2018
Check Engine light Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumb Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumber and make sure no future issues may occur. The service team has been great over the last year I have owed my 2017 Ford focus. Thanks! More
by brendak7
Employees Worked With
Erin Bostick
August 17, 2018
Service John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very profes John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very professional and friendly. More
by xcalbr44
Employees Worked With
John Witt
August 17, 2018
Service Dept I would highly recommend this dealership and a big thank you to the service department! A big thank you to Landon Brackett, Dillon Love and Johnny C I would highly recommend this dealership and a big thank you to the service department! A big thank you to Landon Brackett, Dillon Love and Johnny Constancio. You're the best! More
by Pam Sublett
Employees Worked With
Johnny Constancio, Dillon Love
August 17, 2018
5 STAR PLUS FOR THIS GROUP Extremely disappointed with Stan Pack Ford Country service department over last several years, I called Bill Utter expecting the same runaround - Much Extremely disappointed with Stan Pack Ford Country service department over last several years, I called Bill Utter expecting the same runaround - Much to my surprise It was a full 180 turn around for me. Rob Capule treated me as an important person. He was respectful, precise, gracious and I am still in awe of how well my problems mattered and were handled extremely timely. Then John Mays with Enterprise was also extremely accommodating and my troubles were all taken away. Bill Utter should be most proud of his team - They are above par! Thank you so much. These guys have put my trust back in service. Super nice and went over and above to make my situation great! More
by deborahsnow
Employees Worked With
Rob Capule Asst Srvc Mgr, John Mays, Asst Branch Rental Mgr.
August 17, 2018
Kind, friendly, patient and great Employees were very nice. They assisted us with all our questions and concerns. The vehicle we purchased had existing damage and they got the repairs Employees were very nice. They assisted us with all our questions and concerns. The vehicle we purchased had existing damage and they got the repairs done. Would reccomend to anyone looking for a vehicle. More
by Liz
Employees Worked With
Tom Corrigan, Mike Lewis
August 17, 2018
Awesome Erin went above and beyond she was fabulous to deal with I highly recommend Denton bill utter Ford. Thank you have a great weekend!! Patty Stovall Erin went above and beyond she was fabulous to deal with I highly recommend Denton bill utter Ford. Thank you have a great weekend!! Patty Stovall More
by PATTYSTOVALL
Employees Worked With
Erin Bostick
August 17, 2018
NEEDED AN OIL CHANGE AND GOT IT Just needed an oil change and got what I needed without too much fuss. Thank you. I like the idea of getting a tire rotation and other critical point Just needed an oil change and got what I needed without too much fuss. Thank you. I like the idea of getting a tire rotation and other critical points checked at oil change intervals. It helps keep up my confidence when I use this vehicle for long trips. More
by LAZYBEEODELL
Employees Worked With
I don't recall.
August 17, 2018
Excelleny service. I would recommend Bill Utter Ford for Service and Sales. My vehicle was serviced on time and the communication was excellent. Dillon did a great job. Ford for Service and Sales. My vehicle was serviced on time and the communication was excellent. Dillon did a great job. More
by samsamaj1
Employees Worked With
Dillon Love
August 17, 2018
Latest Service The only problem encountered was way too much time between the vehicle finished and the paper work ready for payment so one could leave and go home/to The only problem encountered was way too much time between the vehicle finished and the paper work ready for payment so one could leave and go home/to eat. More
by RAMOLTER
Employees Worked With
John Witt
