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Bill Utter Ford
Denton, TX
4,101 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,101 reviews
September 20, 2018
Great service for both customer and vehicle. I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very cu I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very customer friendly approach. Would recommend Bill Utter to anyone wanting a new vehicle or needing service on their current vehicle. More
by ROBERT_A_FERGUSON
Verified Customer
September 20, 2018
oil change I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. More
by GAYLEBAM
Employees Worked With
Margie Sickles
September 19, 2018
First service after purchasing an Expedition I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. Every staff member I interacted with was very professional. More
by MiniMama9
Employees Worked With
Dillon Love
September 18, 2018
Transmission issues Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service facility. More
by Dirtslinger
Employees Worked With
September 18, 2018
Great!! Very Fast and Complete! Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a w Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a while due to the service department being busy. So I planned accordingly! I arrived pretty early and Eddie said that his team hasn't arrived yet, so I went to waiting room and started doing some work... after about 30 minutes (give or take 10 minutes) Eddie calls me and says my truck was ready!!! I couldn't believe it!!! Eddie and his team took great care of me and my truck!! I was in and out in less than an hour! I was able to meet my other obligations that day due to the quickness of Eddie and his Team!!! Thanks Guys!!! Robert More
by RJOHNSON0737
Employees Worked With
September 18, 2018
Understood problems and concerns and fixed them! Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to drive overnight. Appreciated the concern they showed and the followup to make sure everything was taken care of. Not many of those left! Good job guys and I will continue to be back. Thanks again. More
by wayne_northcutt
Employees Worked With
Johnny Constancio
September 18, 2018
Excellent service nice new waiting area I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so y I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so you can watch you vehicle being worked on. More
by NICOLELEEROLOFF
September 18, 2018
Outstanding customer service I have been a Bill Utter customer for several years and purchased 5 Ford units from Doyle Chaffin. The entire Ford store is very professional and tre I have been a Bill Utter customer for several years and purchased 5 Ford units from Doyle Chaffin. The entire Ford store is very professional and treated us as if we were family More
by Clark
September 17, 2018
Service visit Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered s Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered so I left my wheel & Johnny called me the next day when everything was ready to go. More
by oldjarhead62
Employees Worked With
Johnny Constancio
September 17, 2018
First time buying a Ford Heard about Craig through a friend. Glad I went to Bill Utter. Pleasant experience and they did all they could to get us in the vehicle we wanted. Fi Heard about Craig through a friend. Glad I went to Bill Utter. Pleasant experience and they did all they could to get us in the vehicle we wanted. First time Ford buyers and we could not be happier thus far. Even had to take back for some work and a recall. Great dealership all around. Thanks to all who helped us. More
by ekms377
Employees Worked With
Other Employees :
Perry...used cars Svc Mgr and finance officer.........all great people,., Craig Bowen
