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Bill Utter Ford
Denton, TX
4,101 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,101 reviews
September 25, 2018
Service Review Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work done in the time he sets my expectations for. More
by lreiersen
Verified CustomerEmployees Worked With
September 25, 2018
Reliable Service Appointmeny was set and they were ready for me when I arrived. Clean/bright waiting area. Danny kept me updated. All problems were resolved, Very Appointmeny was set and they were ready for me when I arrived. Clean/bright waiting area. Danny kept me updated. All problems were resolved, Very pleased overall! More
by SKMEURER52
Employees Worked With
September 25, 2018
Surpassed my expectations. Very happy with all I came in contact with at Bill Utter Ford. Friendly, knowledgeable and professional. I would highly recommend Bill Utter Ford to m Very happy with all I came in contact with at Bill Utter Ford. Friendly, knowledgeable and professional. I would highly recommend Bill Utter Ford to my friends and family when they are looking for a vehicle. More
by jacksharon
Employees Worked With
Tom McGarvey, Mike Lewis, MIKE RODRIQUEZ
September 24, 2018
Service After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wan After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wanted an oil change. Made an appoint on line and took it in. I waited for the service and they had it all completed in less than an hour. Waiting area great. The best dealer I’ve been to in a long time. More
by Tom c
Employees Worked With
Dillon Love
September 24, 2018
Great Service, Timely response, friendly team Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to h Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to handling the repairs in a timely manner, this team performs outstanding work. I would recommend them. More
by KEVIN.MAHANNAH
Employees Worked With
Don Swift
September 23, 2018
A very positive new car buying experienc I was in and out within a day. A great initial price, so no need to further negotiate, and speedy paperwork process. Highly unusual in my experience I was in and out within a day. A great initial price, so no need to further negotiate, and speedy paperwork process. Highly unusual in my experience. More
by HappyBuyer
Employees Worked With
Denise Wolfe, Mike Lewis, MIKE RODRIQUEZ
September 21, 2018
No Worries Great salesman and easy process. Love our vehicles! We’re definitely part of the Ford family. We got exactly what we wanted. We couldn’t have asked Great salesman and easy process. Love our vehicles! We’re definitely part of the Ford family. We got exactly what we wanted. We couldn’t have asked for more. More
by Jason
September 21, 2018
Great Service Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. More
by TLSPIKES1
Employees Worked With
Dillon Love
September 21, 2018
Purchased new car. The sales agent was very friendly and helpful. We came to a timely agreement on price. We reviewed all of the inventory on the lot. The sales agent was very friendly and helpful. We came to a timely agreement on price. We reviewed all of the inventory on the lot. More
by paulkling0
Employees Worked With
Tom McGarvey, Kenneth Carter, Randy Briggs
September 21, 2018
Routine Service Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is the most straight shooting salesman I’ve met. More
by hallke58
