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Bill Utter Ford
Denton, TX
4,101 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,101 reviews
October 02, 2018
Very nice dealership BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK SERVICED. FIRST ONE FREE More
by richardmesquite
Verified Customer
October 02, 2018
Great service from Dillon Dillon is great to work with. Always professional. Makes me feel welcome. Overall service has greatly improved over the last two years. Always good t Dillon is great to work with. Always professional. Makes me feel welcome. Overall service has greatly improved over the last two years. Always good to see Greg More
by RONALDRAY
Employees Worked With
Dillon Love
October 02, 2018
I switched from Grapevine Lincoln I have two Lincolns. My 2009 has always been serviced at Bill Utter. My 2015 had to be serviced at a Lincoln dealership while it was in warranty but n I have two Lincolns. My 2009 has always been serviced at Bill Utter. My 2015 had to be serviced at a Lincoln dealership while it was in warranty but now that it’s past the warranty period I’m switching back to Bill Utter. Grapevine Lincoln has gotten so expensive and I know the service is not better for more money. I have 203,000+ miles on my older car which Bill Utter Ford has always serviced and I have never had a major repair. The service guys are great too. Thank John for helping me yesterday. More
by PAM24
Employees Worked With
John Witt
October 02, 2018
Great customer service Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options More
by JOMITCHELL49
Employees Worked With
October 02, 2018
New car lease - Michael Rodriquez I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodr I leased a 2018 Ford Escape Titanium from Bill Utter October 1, 2018. This experience was so easy and positive because of our salesperson Michael Rodriguez. Mike went the extra mile to get the vehicle in that I wanted. He totally worked with me to get all the bells and whistles with as little work for me as possible. More
by BrendaBacon
Employees Worked With
Kenneth Carter, MIKE RODRIQUEZ
October 01, 2018
Great to work with. I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent p I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent photos of the broken part, they ordered it, Got me in a fixed. I really appreciate the effort taken to make sure I did not have to leave my work truck in the shop while waiting for parts. More
by stan20
Employees Worked With
Erin Bostick
October 01, 2018
Service theft Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could n Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could not be driven. I had it towed to brakes plus and they fixed it for $401 including the tow. It took two weeks for Bill Utter to figure out they did not know how to repair a brake line. I had to call other dealerships for Bill Utter to realize it could be repaired. If they would have had it their way I would have sold them my truck for way less than it was worth and financed a new truck. More
by PHILSPOPPA
October 01, 2018
Outstanding experience...again! I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wa I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wanting to acquire a new or used vehicle. More
by ROBERT_A_FERGUSON
Employees Worked With
Other Employees :
Tom McGarvey, Bill Hesters, Denise Wolfe, Mike Lewis
October 01, 2018
Oil change Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny More
by hallke58
Employees Worked With
October 01, 2018
Long wait today! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! More
by LODIBOO
Employees Worked With
Don’t know names, Dillon Love
