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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
August 30, 2018
Finally found what was wrong with my car and fixed it. I am always pleased with the courteous with which I am given when I am at Bill Utter Ford. Mr. John Witt has been a real help with the repair of my c I am always pleased with the courteous with which I am given when I am at Bill Utter Ford. Mr. John Witt has been a real help with the repair of my car. The problem was very hard for them to find, but he finally got it done! I appreciate that very much. Also appreciate the car I was furnished while they fixed by car. Thanks, Loretta Jeter More
by LJETER3
Verified CustomerEmployees Worked With
John Witt
Helpful August 30, 2018
Friendly Non-Pushy Sales ! We went Bill Utter to shop a used but good condition truck for my husband. Mr. Jason Robinson greeted us and led us to a GMC Sierra we found online. We went Bill Utter to shop a used but good condition truck for my husband. Mr. Jason Robinson greeted us and led us to a GMC Sierra we found online. Mr.Robinson was not pushy, he was direct and frank about the price and the truck. At the time, we couldn't reach the price we budgeted and left; he respected our decision and didn't make us feel "guilty" of not buying or wasting his time. While we were shopping around at other dealers, he kept us informed about status of the GMC truck. When we finally decided that GMC Sierra truck was we wanted, Mr.Robinson was helpful and patient to help in every process. In addition, Mr. Kenneth Carter from Finance was helpful in the finance process and respected our finance choice. Mr. Bill Hester was helpful in Jason's absence. Overall, the above employees are pleasant, processional , direct and sincere. We would recommend their service . More
by rainingday
August 30, 2018
100000 mile maintenance All work was done well in a clean and relaxing environment. Two way communication with the service reps was considerate and productive in getting wha All work was done well in a clean and relaxing environment. Two way communication with the service reps was considerate and productive in getting what I needed for my auto. I felt that I was in control of the work being done and was never pressured into things that were not needed. In fact, my battery was 4 years old so I asked that it be checked. It tested OK but, I purchased a new one anyway of my own free will, not under any pressure to do so. More
by lester.jerome
Employees Worked With
Other Employees :
Tom McGarvey, Kyle Hodges, Johnny Constancio, Dillon Love
August 29, 2018
Great service, Eddie Church does an excellent job The service department does a great job and is always courteous and takes pride in their workmanship. The new service department and glass viewing win The service department does a great job and is always courteous and takes pride in their workmanship. The new service department and glass viewing windows are interesting to watch the work going on on my vehicle. More
by JIM@REALESTATESTATION.COM
Employees Worked With
August 29, 2018
Oil change My appointment started on time. I was escorted into a large comfortable lounge to wait and offered coffee or water. Service was excellent and I highl My appointment started on time. I was escorted into a large comfortable lounge to wait and offered coffee or water. Service was excellent and I highly recommend Bill Utter Ford. More
by Kate H
Employees Worked With
John Witt
August 29, 2018
Honest, Friendly, Fast Went in following a online quote. Worked with Kyle who showed me the car, let me test drive and gave me a quote that matched what was online all withi Went in following a online quote. Worked with Kyle who showed me the car, let me test drive and gave me a quote that matched what was online all within an hour. Finance honored the quote and even checked and got me an additional rebate. Best car buying experience Thank you! More
by Kevin
Employees Worked With
Tom McGarvey, Kyle Hodges
August 29, 2018
Professional staff and service Great quick lane service managers. Quality service and good pricing. Dillon set up my scheduled service and Johnny insured I was in and out in a ti Great quick lane service managers. Quality service and good pricing. Dillon set up my scheduled service and Johnny insured I was in and out in a timely fashion. More
by ironeagle6
Employees Worked With
Johnny Constancio, Dillon Love
August 29, 2018
Car battery Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! More
by lisaself26
August 29, 2018
Expedient, Knowledgeable, and Professional Although my original service was not performed here (which now I wish it was), Eddie and his team were open to look at my vehicle and quick to determi Although my original service was not performed here (which now I wish it was), Eddie and his team were open to look at my vehicle and quick to determine the issues I was experiencing. I will be back to this dealership for any service that will be needed for my vehicle, whether it be routine or unexpected maintenance. More
by larrybroussard07
Employees Worked With
August 28, 2018
Oil change and tire rotation service visit Service area and waiting room was excellent. comfortable, great view of shop. notice the new car lifts in service area , very nice equipment. service Service area and waiting room was excellent. comfortable, great view of shop. notice the new car lifts in service area , very nice equipment. service completed in a short time frame. also service agent gave a review and status of vehicle after completion of work. More
by DARRELLBAYS
Employees Worked With
Dillon Love
