Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,101 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,101 reviews
October 08, 2018
Excellent sale and service with this dealership I have been a client of Bill Utter Ford for over 20 years, purchasing many new vehicles from this dealership. Working with Doyle Chaffin ( and earlier I have been a client of Bill Utter Ford for over 20 years, purchasing many new vehicles from this dealership. Working with Doyle Chaffin ( and earlier Gary Sweatman who went on to pastor a church, his calling) is a positive experience. The GM Carl Anderson is also an individual that I have come to know and respect over the years. Greg Hall my service adviser is the very best and well deserves special recognition for handling all my service needs in an excellent fashion. I have on occasion done business with the brother, Bob Utter, who owns a Ford dealership in Sherman, TX. Their body shop manager Troy Dyer is the very best, one who handles my body shop needs in a very excellent manner. I like both dealerships,and the vehicle I recently purchased was transferred by another Utter Ford store to Bill Utter Ford with Doyle Chaffin's apt assistance. More
by Williejo0830
Verified CustomerEmployees Worked With
Other Employees :
Mike Lewis, Kyle Hodges
October 08, 2018
Bill Utter Ford in our family for 25+ years! We've been using Bill Utter Ford for 25+ years. We've always been happy with the service we get. Fast, efficient, friendly. What more could you wan We've been using Bill Utter Ford for 25+ years. We've always been happy with the service we get. Fast, efficient, friendly. What more could you want? Except maybe a free F-150??!! (smile here...) More
by KKAYEDONA
Employees Worked With
Other Employees :
Erin Bostick, Don Swift
October 08, 2018
Very Positive Drove past two other Ford dealers to go to Bill Utter. Great service department (Erin Bostick) ensured we got repair covered under warranty and reimb Drove past two other Ford dealers to go to Bill Utter. Great service department (Erin Bostick) ensured we got repair covered under warranty and reimbursement for tow. Community-based dealership that will make a deal like a large dealership without stealing your soul like Sam Pack. More
by anthony.harmon
Employees Worked With
Dusten, Erin Bostick, Chris Blazo
October 04, 2018
Used truck purchase Great experience purchasing a used vehicle from Bill Utter Ford. I will be purchasing from them again if the need arises. I hope I have the same resul Great experience purchasing a used vehicle from Bill Utter Ford. I will be purchasing from them again if the need arises. I hope I have the same results when my vehicle needs service. More
by AGEEDOG
October 03, 2018
Quick service with quality. Able to drive in and get quick and reliable service. Friendly service personnel and a quiet place to get some work done with coffee to boot. Able to drive in and get quick and reliable service. Friendly service personnel and a quiet place to get some work done with coffee to boot. More
by davecorder
Employees Worked With
John Witt
October 03, 2018
Experience and Personable Staff Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, ho Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, however I did not want to wait. More
by gnl911
Employees Worked With
October 03, 2018
Top Notch Service I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddi I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddie really cares! I wouldn't take my Navigator to anyone else! Thanks Eddie! More
by camarie.williams
Employees Worked With
October 03, 2018
Good low-key Experience I appreciated the honesty and total lack of pressure from Mike Rodriquez. I experienced the exact opposite from another local dealer. Mike and Bill Ut I appreciated the honesty and total lack of pressure from Mike Rodriquez. I experienced the exact opposite from another local dealer. Mike and Bill Utter Ford wonmy business by being honest and straight forward. More
by rschochler
Employees Worked With
Tom McGarvey, Kenneth Carter, MIKE RODRIQUEZ
October 03, 2018
same as usual always fast friendly service went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. More
by donleylynn
Employees Worked With
dont remember any names but everyone is helpful and knowledgable
October 03, 2018
Roberto Barrios Excellent Salesman My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's available as the choices in McKinney Texas were slim and we ended up buying a Camaro awhile back. I have always been a Mustang guy and have owned several of them over the years. I was in the Market for an Eco Boost and awhile back had cash in hand however the Craig's listing Mustang that I had in mind was a 2015 V6 convertible that had a salvaged title once I pulled the VIN. Very disappointed and no car I was sold on a Camaro after the Mustang again was not available that I wanted. I happened to have enough Equity in the Camaro and I was able to get a 2017 Eco Boost convertible from Bill Utter Ford. Roberto asked me what payment I needed and got me way into the ball park. I was even able to get a Bumper to Bumper warranty for just $35 more on my payment. I can take it to any Ford dealership and will be worry free for the next 6 years or 100k miles. I got the color I love and the car is so awesome. Thank you Roberto and Bill Utter Ford. Very happy customer.!!!!! More
by Paradig
Employees Worked With
