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Bill Utter Ford
Denton, TX
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,271 reviews
December 22, 2018
Best car buying experience I ever had Phil Tysinger at Bill Itter Ford is a straight shooter and helped us have our best car buying experience ever. He is not low pressure, he is no pres Phil Tysinger at Bill Itter Ford is a straight shooter and helped us have our best car buying experience ever. He is not low pressure, he is no pressure. He will give you the best deal possible, ask for Phil. Same goes for the finance department, no high pressure to buy all the extras. They offer them to you and allow you to decline. We filled all the paperwork out on line and everything was ready when we arrived. In and out in 20 min. Thanks Phil and to all the folks at Bill Utter Ford. More
by CD746
December 21, 2018
Prompt, Quick Service Awesome service!! Recently took vehicle for state inspection., was in and out within half hour!! Utter family takes great care of my vehicle, always f Awesome service!! Recently took vehicle for state inspection., was in and out within half hour!! Utter family takes great care of my vehicle, always friendly and helpful staff. I would not purchase or service my vehicles anywhere else!! Thanks Bill Utter!! More
by JOJONAME
Verified CustomerEmployees Worked With
Other Employees :
Denise Wolfe, Jeffrey Rigsby
December 21, 2018
EXCELLENT SERVICE I'm at 40000 miles on my F-150 and this past week was my 4th service in just over ten months. I work with Danny in service and he is the epitome of p I'm at 40000 miles on my F-150 and this past week was my 4th service in just over ten months. I work with Danny in service and he is the epitome of professionalism! I showed up on time and I was in and out in less than 30 minutes. Job well done! John O More
by JCOrchard
December 20, 2018
Fix overheating problem. Repair work good so far, but only one day old. Car driven only about 50 miles. Don’t expect any ptpblems. Repair work looks good. Will have a better r Repair work good so far, but only one day old. Car driven only about 50 miles. Don’t expect any ptpblems. Repair work looks good. Will have a better report in two weeks or do. More
by EDFLETCHER36
Employees Worked With
Erin Bostick
December 20, 2018
Faith restored Have had my truck here several times for service. Recently had my truck in to have my starter replaced and it wasn’t the greatest experience of my lif Have had my truck here several times for service. Recently had my truck in to have my starter replaced and it wasn’t the greatest experience of my life. I will give a great deal of credit to the owner . Once he found out he quickly reached out and remedied everything. The owner of this company proved to me he truly cares about his customers and I would recommend them to anyone. More
by Jake31
Employees Worked With
December 19, 2018
Always do a great job. Greg is very knowledgeable and friendly. Always keeps us updated and gets the job done quickly and efficiently. Waiting room is clean and always has Greg is very knowledgeable and friendly. Always keeps us updated and gets the job done quickly and efficiently. Waiting room is clean and always has coffee and water. Simply a good experience. More
by landesgary
December 18, 2018
Bent Over Backward Michael bent over backward to fund the vehicle I wnted as well as fix the challenges we had on a orior visit! Third Edge from here and folks are a cus Michael bent over backward to fund the vehicle I wnted as well as fix the challenges we had on a orior visit! Third Edge from here and folks are a customer too! More
by Aggie1990
Employees Worked With
Craig Bowen, MIKE RODRIQUEZ
December 18, 2018
Great job! Cory did a great job by calling and letting me know about the trade-in incentives and getting me a good deal without all the hassles of haggling back Cory did a great job by calling and letting me know about the trade-in incentives and getting me a good deal without all the hassles of haggling back and forth. I am so glad he showed me this new Ruby Red Raptor after I was waffling on the black ones. More
by rickharris3
Employees Worked With
December 17, 2018
Quick, straight forward, and clear! Worked with Danny who was straight forward, clear about what would happen and professional. They had 2 recalls do, battery & state inspection and it w Worked with Danny who was straight forward, clear about what would happen and professional. They had 2 recalls do, battery & state inspection and it was done in 2 hours even after I said I could come in a day or two for the car. Appreciate it all! More
by ToddRGriffith
Employees Worked With
December 17, 2018
This experience was good . First time Don was my adviser and he kept me informed although it took over a week for techs to figure out the issue. Previous experience were very . First time Don was my adviser and he kept me informed although it took over a week for techs to figure out the issue. Previous experience were very bad, so would not recommend, but I have the extended warranty so feel locked in. As long as I receive service as Don provided. I am very unhappy with the finance gentlemen who sold me the extended warranty. It was my fault for not reading every word. But 3 times he assured me this was a Bill Utter Warranty not something through an insurance company. That it would cover everything that the factory warranty covered throughout the warranty period plus some. Should have known better, but because I have bought every car from Dole Chaffin in the past decades(note we are not related) I placed blind faith in the finance guy that sold me on this. I am very disappointed in his misrepresentation. But I understand a verbal conversation is he said he said and so live and learn. None the less I will not trust a Bill Utter employee again. More
by CHAFFINT
Employees Worked With
Other Employees :
I do not remember the finance employee at the time., Don Swift
