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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
March 09, 2023
This was my first time at Bill Utter Ford. Alex Celis greeted me and got me started with recall and service on my 2018 Escape. Everything was done 2 hours and I was on my way. Alex Celis greeted me and got me started with recall and service on my 2018 Escape. Everything was done 2 hours and I was on my way. More
by dbrew1979
Employees Worked With
Sharon Moreno, Alex Celis
Helpful March 09, 2023
Knowledgeable. Straightforward with excellent advise. Nice waiting rooms with free water and hot beverages. Nice restrooms. Straightforward with excellent advise. Nice waiting rooms with free water and hot beverages. Nice restrooms. More
by ?
Employees Worked With
Alex Celis
March 08, 2023
service advisor alex was professionally, friendly and knowledgeable. everyone in the service department that i came in contact with were very kind knowledgeable. everyone in the service department that i came in contact with were very kind More
by reyesjojox
Employees Worked With
Colton, Alex Celis
March 04, 2023
Alex was extremely nice and helpful, and there was also a younger guy that welcomed me before I spoke with Alex (I didn't catch his name) but he was also nice. I also appreciated my car being washed. It wa younger guy that welcomed me before I spoke with Alex (I didn't catch his name) but he was also nice. I also appreciated my car being washed. It was a great experience! More
by Shanh08
Employees Worked With
Alex Celis
March 04, 2023
Received a recall notice from Ford. Called Utter and they took care of picking up my truck, handling the recall, and delivering the truck back to me. Called Utter and they took care of picking up my truck, handling the recall, and delivering the truck back to me. More
by Blfuller945
Employees Worked With
Adam Eggelston
March 04, 2023
Eddie always takes care of my vehicles. He keeps me informed the entire time. Makes sure my vehicle gets everything needed. He keeps me informed the entire time. Makes sure my vehicle gets everything needed. More
by Adarrach
Employees Worked With
March 03, 2023
Service advisor, Jose, and team at Bill Utter Ford are top-notch; professional, courteous and turned my truck around in no time. Highly recommended! top-notch; professional, courteous and turned my truck around in no time. Highly recommended! More
by WBlehm
March 03, 2023
Colton Spanos great service advisor, very professional, and informative! If you need service or any of your Ford vehicles, I would highly recommend them and informative! If you need service or any of your Ford vehicles, I would highly recommend them More
by Dave
Employees Worked With
Colton Spanos (5 Star Service)
March 03, 2023
Thought I'd give it another shot after a poor experience 2.5 years ago, as they are always sending service coupons my way. I made an appointment for an Oil Change, showed up to my appointment 10 minutes ear 2.5 years ago, as they are always sending service coupons my way. I made an appointment for an Oil Change, showed up to my appointment 10 minutes early and sat in the drive for 15 minutes and was told multiple times my advisor would be right out. He never showed so I went inside and told him I had an appointment for an oil change, he asked another guy to write up the ticket. As he is writing up the ticket, he tells me the wait is about 2 and a half hours. How is that service at a place called "Quick Lane" WITH an appointment? More
by ntx-150
Employees Worked With
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