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Bill Utter Ford

Denton, TX

4.9
4,204 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,204 reviews

January 07, 2024

They were very professional and friendly. Just didn't have what I needed. Easy to talk to More

by jwjernigan
Recommend Dealer
Yes
Employees Worked With
Cory Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! While we are sorry to hear we didn't have what you were looking for, we are happy that our team left a great impression. If you need anything else, we are here to help!

January 06, 2024

Vehicle services with quality, reported filter issues and replaced them with new ones. Thank you More

by Uday
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Bill Utter Ford responded

Thanks for the kudos! At Bill Utter Ford, we pride ourselves on our top-notch service and attentive care for our customers and their vehicles. We appreciate your business and look forward to working with you again in the future!

December 31, 2023

my service was amazing, there is an excellent team of staff at the bill utter ford location! More

by jazmine
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Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kason in the service department
Jan 02, 2024 -

Bill Utter Ford responded

Jazmine, we're delighted we could deliver an excellent experience! - Bill Utter Ford Team

December 31, 2023

Comfortable waiting room, good communication with service advisor while vehicle is serviced, finished in quoted time. Also a car wash, too! More

by iblecox
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Recommend Dealer
Yes
Employees Worked With
Kyle White
Jan 02, 2024 -

Bill Utter Ford responded

We're glad to know you had a comfortable wait and good communication with our service advisor at Bill Utter Ford. We always aim for efficient service - including the car wash! Thanks for your feedback.

December 30, 2023

This dealership has been good to me & my family. This is our 5 vehicle to buy. More

by crcragarm09
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Custis
Jan 02, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review and congrats on your fifth vehicle! We appreciate your loyalty over the years. Safe travels!

December 29, 2023

Very pleased. .Great Service. Danny really made it a very good experience. I felt like I was in great hands More

by Jonlanier
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Bill Utter Ford responded

Jonlanier, we're delighted to know that Danny provided you with great service at Bill Utter Ford. We thank you for sharing your positive experience with us and hope to see you again in the future!

Jan 03, 2024 -

Jonlanier responded

I really felt at home and calm about service to our car . Danny and his team did a wonderful job . Thanks

December 29, 2023

Our service and Advisor Joey was Excellent I come to Bill Utter for all of our service. More

by Dubberleyvb
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Recommend Dealer
Yes
Employees Worked With
Joey Dersurne
Jan 02, 2024 -

Bill Utter Ford responded

We're happy to hear Joey and our team have consistently provided you with excellent service! We appreciate your trust in Bill Utter Ford and look forward to working with you again in the future. Safe travels!

December 28, 2023

Totally outstanding customer service given me by everyone from beginning to ending. I can’t say enough about my wonderful experience with dealer Utter Ford. Thanks to everyone!! More

by Don D.
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Recommend Dealer
Yes
Employees Worked With
Christian and Steve in service and shuttle departments.
Dec 28, 2023 -

Bill Utter Ford responded

Don, we're delighted to know you had an outstanding experience with us at Bill Utter Ford. Your kind words mean a lot! Thank you for choosing us and sharing your review.

December 28, 2023

The collision team, Bob especially, was amazing throughout this process. Excellent communication and follow-up! More

by sharonsmith9593
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Recommend Dealer
Yes
Employees Worked With
Bob Lynn
Dec 28, 2023 -

Bill Utter Ford responded

Sharon, we're delighted to know that Bob and our collision team at Bill Utter Ford provided excellent service throughout your experience. Thanks for the positive feedback!

December 23, 2023

Got me in and out fast. Great service and went over everything perfectly. Thank you for the great experience. More

by David
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Recommend Dealer
Yes
Employees Worked With
Jakob Mccord
Dec 26, 2023 -

Bill Utter Ford responded

David, we're glad to know you had a great experience at Bill Utter Ford! We aim for efficient and thorough service. Thanks for the feedback!

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