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Bill Utter Ford
Denton, TX
4,228 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,228 reviews
January 17, 2025
The technician was very professional, informative, and helpful. I was very appreciative that he was willing to explain Everything carefully and fully. helpful. I was very appreciative that he was willing to explain Everything carefully and fully. More
by Noble
Employees Worked With
Joe Vaughan
January 16, 2025
I made an appointment for car repair and it’s now 9 days later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see posted are from men, so I guess I’m the wrong gender/age to receive positive service. I purchased this car from Bill Utter and had no problem with sales. They were very courteous. Not the service department! More
by Connies
Employees Worked With
January 15, 2025
We have used adam for 6 years now he is amazing and very informative we will not ever use anyone else he is great at his job and fun to work with informative we will not ever use anyone else he is great at his job and fun to work with More
by Keelyrenee27
Employees Worked With
January 15, 2025
Kept up to date on repairs informed about expected delays due to weather. Work done on a timely manner once parts arrived delays due to weather. Work done on a timely manner once parts arrived More
by Carguy Frank1942
Employees Worked With
January 13, 2025
Phil was great. Very good communication and very up front about where we were in the buying process. I bought out of state and shipped the car, so it was more invo Very good communication and very up front about where we were in the buying process. I bought out of state and shipped the car, so it was more involved than normal and Phil handled things nicely. He was upfront about any 'imperfections' in my used car and seems like a nice, honest guy who was there when I had any questions. More
by Michael
Employees Worked With
January 09, 2025
I love my new Bronco Sport. Adam was so easy to work with ! I totally recommend the Bill Utter Ford Family !!!!! Adam was so easy to work with ! I totally recommend the Bill Utter Ford Family !!!!! More
by Zannaflatt88
Employees Worked With
Other Employees :
Dave Chapel
January 08, 2025
Excellent dealership. Very honest and no pressure whatsoever. Great service department too. Try them, you won't go elsewhere. Very honest and no pressure whatsoever. Great service department too. Try them, you won't go elsewhere. More
by Sgerjfp
January 08, 2025
Brought my truck in for service it was making a strange noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and professional. More
by Drosser
Employees Worked With
January 08, 2025
Excellent service from the Pre-owned sales department. Very friendly and helpful. They go the extra mile to help with the buying process. Very friendly and helpful. They go the extra mile to help with the buying process. More
by dghucabee
January 07, 2025
Bill Utter Ford’s service department is top notch. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with. More
by 1Discman
