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Bill Utter Ford

Denton, TX

4.9
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,020 reviews

April 14, 2023

Joey was great. No nonsense, got the work done quicker than expected. I already brought in another vehicle to service. I would definitely recommend. More

by Lightrider
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey
Apr 18, 2023 -

Bill Utter Ford responded

We appreciate your recommendation and your kind words about Joey and our team here at Bill Utter Ford! Thank you for trusting us with your vehicle's care and we look forward to seeing you next time!

April 13, 2023

My service advisor was professional, polite and helpful. I appreciated his updating me about the status of my vehicle service. More

by Rodney
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Recommend Dealer
Yes
Employees Worked With
Cameron Smith 5 stars
Apr 19, 2023 -

Bill Utter Ford responded

Thanks for the great feedback, Rodney! We are glad to hear that you had a positive experience with our service team and we hope to have the opportunity to assist you again down the road.

April 12, 2023

Great customer service. We appreciated the shuttle service as well. Thank you. We will be coming back! More

by Cckma007
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift, Christina Flook, Sharon Moreno, Karina Rubio
Apr 19, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford. Safe travels!

April 12, 2023

Customer service was great they kept me informed on the progress of repairs. The repairs were done in a timely manner. More

by wvanclose
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford. Safe travels!

April 11, 2023

Bill Utter Ford In Denton TX, has been an excellent dealership in my experience for their awesome Service dept. they are prompt, honest and most importantly they are always ready to provide an appointm More

by Tripu
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexa and Cameron
Apr 19, 2023 -

Bill Utter Ford responded

Your feedback makes our day! This is exactly the level of service that we strive to provide for our clients. Thank you for supporting Bill Utter Ford!

April 10, 2023

The service is always great since the first time Ive been here several years ago. More

by caguioa.jep2000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford!

April 07, 2023

I needed an oil change and inspection and the were able to fit me in. All were friendly. More

by ryeatts
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 18, 2023 -

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

April 06, 2023

Had to bring back after work was done. But they worked with me until it was fixed to my satisfaction More

by Snap
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Bill Utter Ford responded

We apologize for the inconvenience this brought you, but we are glad that our team could assist you and fix it right up! Thank you for your confidence in our team and we wish you safe travels down the road! -- The Bill Utter Ford Team

April 03, 2023

Work was done in timely manner, the only hang up was the Insurance Co. Slow claim service More

by Carguy Frank1942
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kirby
Apr 04, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford!

April 03, 2023

This dealership fixed what another Ford dealership down the road could not fix. I got a proper diagnosis and a plan to fix it. Truck runs phenomenal. My service advisor Danny was exceptional. Great communi More

by troybishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Bill Utter Ford responded

We're glad to hear Danny was successful in solving your mechanical issues! His expertise and customer service skills most definitely put him in a league above our competitors--we're lucky to have him on the team. All of us appreciate your business and hope to see you again at Bill Utter Ford! Safe travels!

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