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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
Helpful April 25, 2023
Professional, knowledgeable to fix my Ford, timely Repair after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. More
by Redridinghood
Employees Worked With
Alex Celis
April 25, 2023
Effective efficient people perform effective tasks in a good way to provide quality services for repair good way to provide quality services for repair More
by Bill Warner
April 23, 2023
Very satisfied, took my pick up in on a Friday afternoon because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. More
by gpdacus
Employees Worked With
April 21, 2023
So helpful finding the repair part for my car! They made this so easy, fast and worry free They made this so easy, fast and worry free More
by karen.irons
Employees Worked With
April 18, 2023
Great service and personnel. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. More
by John_shannon
Employees Worked With
April 17, 2023
I’m always treated well at Bill Utter Ford Service Department. Danny Morris is my service advisor and always looks out for my best interests. Department. Danny Morris is my service advisor and always looks out for my best interests. More
by John
Employees Worked With
April 16, 2023
We have been going to Bill Utter for over 7 years now & recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thur recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thursday telling me they couldn’t do all I had my appt for. I showed up anyway in hopes they could. And they did! But then I was told I had metal on metal for my brakes and needed my brakes replaced and my hoses flushed which would have been another $370. I said no because my husband can do these things for us being a former mechanic. When he checked my brakes they are completely fine and they had to flush my hoses for a recall but also wanted to try and charge me? Not happy at all! I thought I could trust the service department and people who work on my car there, but apparently not and I need to be extra careful I don’t have something fixed that doesn’t even need to be! Very disappointed! More
by Alexis Ferdinandsen
Employees Worked With
N/A
